videos in windows edge keep stopping and restarting

Anonymous
2022-11-23T20:35:55+00:00

The videos in Edge keep stopping and restarting. Some go for 18 seconds, other go almost all the way to the end then start over. I have done all the so called "fixes" I have found on the internet, and nothing works. The problem only happens when watching videos in Edge home page. Videos in Facebook and others work fine.

Microsoft Edge | Audio and video playback | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-02-23T23:07:47+00:00

    I want to assure you that our engineering team is working hard to investigate and resolve this issue. However, due to the problem's complexity and unpredictability, I don't have a timeframe for when this will be fixed. I sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding while our engineering team work to resolve this issue.

    Eric

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  2. Anonymous
    2023-01-25T20:15:03+00:00

    Thanks cal680 and Lamar Dykes for submitting feedback on this. I escalated it to the engineering team for an investigation.

    Eric

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  3. Anonymous
    2023-01-24T19:48:55+00:00

    It usually happens about half way through the video sometimes three quarters of the way. So I can usually click on halfway through to get back where it was playing. It is very annoying.

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  4. Anonymous
    2023-01-22T12:23:58+00:00

    I see this on all my systems. 2 PC and 1 MacBook. Annoying. It's definitely an Edge bug. Sometimes placing the caret (cursor) in the video window prevents it but I haven't figured out a consistent placement that allows the video to complete.

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  5. Anonymous
    2022-12-15T18:15:10+00:00

    Agreed. Something in Edge. Microsoft does not seem to care so I guess we will have to live with it.

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