Starting this morning, Edge does not remember logins to any website

Anonymous
2020-10-10T13:52:48+00:00

Starting this morning, every time I close Edge and reopen it, it doesn't remember any of my login so I have to login every time to every website.

I confirmed my setting is set to NOT clear cookies when I close my browser and it has always been this way.  I have never had this issue until this morning.

A features update was installed this morning and that's when this problem started.  Is there a bug with this update?  I'm running Windows 10 and Edge Version 86.0.622.38.  As you can imagine, it is quite annoying having to login to every time to every website.  

Update-There must be a bug because other people on Reddit are starting to report the same issue.

Microsoft Edge | Website issues | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-01-08T20:46:00+00:00

Hi folks, 

The original topic of this thread (Microsoft Edge not remembering logins) has been resolved. Make sure you've updated to the latest version of Edge to get the fix! I'm locking this thread as it is becoming difficult to moderate and troubleshoot individual issues, and this thread has turned in to a catch-all for all password issues. 

If you are still seeing issues with Edge not remembering passwords and all other programs are remembering your logins as expected, please start a new thread so we can help you individually. 

If you are seeing system-wide issues with passwords being saved:

• Check your Windows version to confirm if you are on Build 19041.173 or later

• If yes, reference this troubleshooting document Outlook and other apps won't remember password after Windows Updates - Outlook (microsoft.com) Note that this is a workaround until this Windows issue is patched.

-Alex

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  1. Anonymous
    2020-10-11T18:26:35+00:00

    The update two days ago broke Edge ...

    Which update was that? To Edge? Or to Windows?

    As far as I'm aware, I have all the latest updates both to Edge (86.0.622.38) and to Windows 10 (19042.546) , but I'm not seeing the fault you and others in this thread are referring to. That tells me that there's something else at work here. 

    Edge and other Chromium browsers on Windows started showing an error described thus by MSFT engineers: "After upgrading to Windows 10 version 2004, Windows is no longer remembering my credentials / passwords in apps across the system (including the browser) and continually prompting me to sign in again." Perhaps you're seeing a different problem.

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  2. Anonymous
    2020-10-11T18:33:06+00:00

    Which update was that? To Edge? Or to Windows?

    Edge 86.0.622.38 not Windows, and happens in any supported Window version.

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  3. Anonymous
    2020-10-11T18:52:45+00:00

    You can go back to Edge Legacy if you go into "Control Panel",  "uninstall a program", and uninstall Microsoft Edge. It will bring you back to Edge Legacy. After you uninstall it, reinstall it, all will be fixed! Windows Update will do it for you if you check for updates. The download that broke Edge won't be reinstalled.

    that is not a good way to fix it, the idea is revert to Edge 85 temporarily (avoiding automatic update somehow) until Edge 86 receive a new update with the fix, and not to return to Edge Legacy.

    I've been dealing with Windows since its beginning and what I said to do will fix the problem. After you do what I said to do, windows update doesn't try to reinstall the update that broke Edge because the update is still there. Something in the cumulative update altered Edge somehow, but the reinstall fixes it.

    Don't believe me, try it, then tell me it won't work?

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  4. Anonymous
    2020-10-11T18:58:54+00:00

    You can go back to Edge Legacy if you go into "Control Panel",  "uninstall a program", and uninstall Microsoft Edge. It will bring you back to Edge Legacy. After you uninstall it, reinstall it, all will be fixed! Windows Update will do it for you if you check for updates. The download that broke Edge won't be reinstalled.

    I tried this method.  I wasn't able to get Chromium Edge to appear in Windows Update after the uninstall but I installed it manually.  Sites did start remembering my logins but as soon as I started entering my settings, site logins were forgotten again after each close of the browser.  In my case, I think I traced it down to a setting in Choose What To Clear Each Time I Close The Browser...which is under Privacy, Search and Services - "Hosted App Data", which shows 1 app: Microsoft Store.  When I choose to clear that each time the browser closes, I lose my login info.  If I leave that off (not to clear), I retain my site logins.  Can anyone else try that setting and report back their findings?  Just changing this setting "may" work without the uninstall.

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