Starting this morning, Edge does not remember logins to any website

Anonymous
2020-10-10T13:52:48+00:00

Starting this morning, every time I close Edge and reopen it, it doesn't remember any of my login so I have to login every time to every website.

I confirmed my setting is set to NOT clear cookies when I close my browser and it has always been this way.  I have never had this issue until this morning.

A features update was installed this morning and that's when this problem started.  Is there a bug with this update?  I'm running Windows 10 and Edge Version 86.0.622.38.  As you can imagine, it is quite annoying having to login to every time to every website.  

Update-There must be a bug because other people on Reddit are starting to report the same issue.

Microsoft Edge | Website issues | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-01-08T20:46:00+00:00

Hi folks, 

The original topic of this thread (Microsoft Edge not remembering logins) has been resolved. Make sure you've updated to the latest version of Edge to get the fix! I'm locking this thread as it is becoming difficult to moderate and troubleshoot individual issues, and this thread has turned in to a catch-all for all password issues. 

If you are still seeing issues with Edge not remembering passwords and all other programs are remembering your logins as expected, please start a new thread so we can help you individually. 

If you are seeing system-wide issues with passwords being saved:

• Check your Windows version to confirm if you are on Build 19041.173 or later

• If yes, reference this troubleshooting document Outlook and other apps won't remember password after Windows Updates - Outlook (microsoft.com) Note that this is a workaround until this Windows issue is patched.

-Alex

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  1. Anonymous
    2020-12-16T18:30:22+00:00

    A solution from Microsoft is currently not available, but I was able to fix it on my machine using a registry key.

    Thanks for sharing your solution. Please clarify a bit, because users' situations vary a lot:

    1. Is your Windows user account a local account, or are you signed in with a Microsoft account?
    2. If it's a Microsoft account, is it a 'work or school account'?
    3. If it's a work or school account, is your computer joined to a domain?

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  2. Anonymous
    2020-12-16T14:53:51+00:00

    Starting this morning, every time I close Edge and reopen it, it doesn't remember any of my login so I have to login every time to every website.

    I confirmed my setting is set to NOT clear cookies when I close my browser and it has always been this way.  I have never had this issue until this morning.

    A features update was installed this morning and that's when this problem started.  Is there a bug with this update?  I'm running Windows 10 and Edge Version 86.0.622.38.  As you can imagine, it is quite annoying having to login to every time to every website.  

    Update-There must be a bug because other people on Reddit are starting to report the same issue.

    A solution from Microsoft is currently not available, but I was able to fix it on my machine using a registry key.

    Open the registry editor

    Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Cryptography\Protect\Providers\df9d8cd0-1501-11d1-8c7a-00c04fc297eb

    Create a 32-bit DWORD value named "ProtectionPolicy" and set the value to 1

    Reboot

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  3. Anonymous
    2020-12-13T20:39:52+00:00

    Version ......55 seems to have fixed remembering passwords for me. However, Edge does not remember some settings such as settings//cookies/a;;ow cookies from a specified site. Hopefully MS will fix this soon. I've updated Edge 5 times in the last few weeks. Come on, MS, sort it out please

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  4. Anonymous
    2020-12-13T16:53:19+00:00

    Just an idea from a non-techy... I was having the same password issue. Basically I found that every time I closed the browser it was clearing all the passwords, even though all my settings were to the contrary.  So, I went and turned on the setting to clear the passords when closing the browser. I then added a password to check it, I closed the browser and the relaunched it; the password was cleared. Then I turned the "clear passords when closing browser" setting back off, added a password, then closed the browser. When I opened the browser, the passwords were still there. I restarted my laptop, just to be sure. After the restart I opened the Edge browser and the passwords were still there. 

    So I'm guessing just a active reset of the "clear passwords at close" had the effect that we were looking for, though I'm sure I have no idea why!... hope this might be helpful.

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