Starting this morning, Edge does not remember logins to any website

Anonymous
2020-10-10T13:52:48+00:00

Starting this morning, every time I close Edge and reopen it, it doesn't remember any of my login so I have to login every time to every website.

I confirmed my setting is set to NOT clear cookies when I close my browser and it has always been this way.  I have never had this issue until this morning.

A features update was installed this morning and that's when this problem started.  Is there a bug with this update?  I'm running Windows 10 and Edge Version 86.0.622.38.  As you can imagine, it is quite annoying having to login to every time to every website.  

Update-There must be a bug because other people on Reddit are starting to report the same issue.

Microsoft Edge | Website issues | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-01-08T20:46:00+00:00

Hi folks, 

The original topic of this thread (Microsoft Edge not remembering logins) has been resolved. Make sure you've updated to the latest version of Edge to get the fix! I'm locking this thread as it is becoming difficult to moderate and troubleshoot individual issues, and this thread has turned in to a catch-all for all password issues. 

If you are still seeing issues with Edge not remembering passwords and all other programs are remembering your logins as expected, please start a new thread so we can help you individually. 

If you are seeing system-wide issues with passwords being saved:

• Check your Windows version to confirm if you are on Build 19041.173 or later

• If yes, reference this troubleshooting document Outlook and other apps won't remember password after Windows Updates - Outlook (microsoft.com) Note that this is a workaround until this Windows issue is patched.

-Alex

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  1. Anonymous
    2020-10-11T19:21:12+00:00

    is not related with Windows Cumulative Updates, because it also happens on Windows Insider Preview builds, and in Windows 7, 8.1 too, and only happens specifically with Edge 86.0.622.38 due is a bug in this version.

    That's the version I'm running and after the reinstall I don't have the problem. 

    This is what broke it: KB4576478 Cumulative Update for .NET Framework 3.5 and 4.8 For Windows 10 Version 2004

    If you don't have the problem, or haven't fixed it, how can you offer advice on what to do?

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  2. Anonymous
    2020-10-11T19:11:06+00:00

    You can go back to Edge Legacy if you go into "Control Panel",  "uninstall a program", and uninstall Microsoft Edge. It will bring you back to Edge Legacy. After you uninstall it, reinstall it, all will be fixed! Windows Update will do it for you if you check for updates. The download that broke Edge won't be reinstalled.

    I tried this method.  I wasn't able to get Chromium Edge to appear in Windows Update after the uninstall but I installed it manually.  Sites did start remembering my logins but as soon as I started entering my settings, site logins were forgotten again after each close of the browser.  In my case, I think I traced it down to a setting in Choose What To Clear Each Time I Close The Browser...which is under Privacy, Search and Services - "Hosted App Data", which shows 1 app: Microsoft Store.  When I choose to clear that each time the browser closes, I lose my login info.  If I leave that off (not to clear), I retain my site logins.  Can anyone else try that setting and report back their findings?  Just changing this setting "may" work without the uninstall.

    You'll need to go into settings and tell Edge to remember you passwords, and to not delete your cookies and passwords when you close Edge. You'll also have to reset your opening web page. I tried everything that everyone else here has said to try, and the only way is a reinstall!

    "Just changing this setting "may" work without the uninstall."  It won't work!

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  3. Anonymous
    2020-10-11T19:01:55+00:00

    is not related with Windows Cumulative Updates, because it also happens on Windows Insider Preview builds, and in Windows 7, 8.1 too, and only happens specifically with Edge 86.0.622.38 due is a bug in this version.

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  4. Anonymous
    2020-10-11T18:52:45+00:00

    You can go back to Edge Legacy if you go into "Control Panel",  "uninstall a program", and uninstall Microsoft Edge. It will bring you back to Edge Legacy. After you uninstall it, reinstall it, all will be fixed! Windows Update will do it for you if you check for updates. The download that broke Edge won't be reinstalled.

    that is not a good way to fix it, the idea is revert to Edge 85 temporarily (avoiding automatic update somehow) until Edge 86 receive a new update with the fix, and not to return to Edge Legacy.

    I've been dealing with Windows since its beginning and what I said to do will fix the problem. After you do what I said to do, windows update doesn't try to reinstall the update that broke Edge because the update is still there. Something in the cumulative update altered Edge somehow, but the reinstall fixes it.

    Don't believe me, try it, then tell me it won't work?

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