Starting this morning, Edge does not remember logins to any website

Anonymous
2020-10-10T13:52:48+00:00

Starting this morning, every time I close Edge and reopen it, it doesn't remember any of my login so I have to login every time to every website.

I confirmed my setting is set to NOT clear cookies when I close my browser and it has always been this way.  I have never had this issue until this morning.

A features update was installed this morning and that's when this problem started.  Is there a bug with this update?  I'm running Windows 10 and Edge Version 86.0.622.38.  As you can imagine, it is quite annoying having to login to every time to every website.  

Update-There must be a bug because other people on Reddit are starting to report the same issue.

Microsoft Edge | Website issues | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-01-08T20:46:00+00:00

Hi folks, 

The original topic of this thread (Microsoft Edge not remembering logins) has been resolved. Make sure you've updated to the latest version of Edge to get the fix! I'm locking this thread as it is becoming difficult to moderate and troubleshoot individual issues, and this thread has turned in to a catch-all for all password issues. 

If you are still seeing issues with Edge not remembering passwords and all other programs are remembering your logins as expected, please start a new thread so we can help you individually. 

If you are seeing system-wide issues with passwords being saved:

• Check your Windows version to confirm if you are on Build 19041.173 or later

• If yes, reference this troubleshooting document Outlook and other apps won't remember password after Windows Updates - Outlook (microsoft.com) Note that this is a workaround until this Windows issue is patched.

-Alex

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  1. Anonymous
    2020-10-11T19:14:34+00:00

    You can go back to Edge Legacy if you go into "Control Panel",  "uninstall a program", and uninstall Microsoft Edge. It will bring you back to Edge Legacy. After you uninstall it, reinstall it, all will be fixed! Windows Update will do it for you if you check for updates. The download that broke Edge won't be reinstalled.

    I tried this method.  I wasn't able to get Chromium Edge to appear in Windows Update after the uninstall but I installed it manually.  Sites did start remembering my logins but as soon as I started entering my settings, site logins were forgotten again after each close of the browser.  In my case, I think I traced it down to a setting in Choose What To Clear Each Time I Close The Browser...which is under Privacy, Search and Services - "Hosted App Data", which shows 1 app: Microsoft Store.  When I choose to clear that each time the browser closes, I lose my login info.  If I leave that off (not to clear), I retain my site logins.  Can anyone else try that setting and report back their findings?  Just changing this setting "may" work without the uninstall.

    You'll need to go into settings and tell Edge to remember you passwords, and to not delete your cookies and passwords when you close Edge. You'll also have to reset your opening web page. I tried everything that everyone else here has said to try, and the only way is a reinstall!

    "Just changing this setting "may" work without the uninstall."  It won't work!

    I have Edge set "Not" to remember passwords and it still works for me.  Changing "Hosted App Data" from "clearing each time" to "not clearing each time" works for me.

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  2. Anonymous
    2020-10-10T15:15:59+00:00

    Before I try that, do you recommend I uninstall the updates from this morning to see if that fixes the issue as the problem started after the updates.

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  3. Paulo GM 72,055 Reputation points Independent Advisor
    2020-10-10T14:56:06+00:00

    That's just the same way as restoring to default. The only difference is that you can still keep your data (cache & cookies) on the old profile when you log back in. I just want to verify at the same time if the issue will persist on a new profile since everything will be reverted back to its original state. Of course, this will sign out all your accounts since the new profile doesn't contain the cookies so you would have to log in and check if you'll encounter the same issue once you exit. If this didn't resolve the issue then this could be a bug. I'd like to add that I have the same version but I have no issues so far.

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  4. Paulo GM 72,055 Reputation points Independent Advisor
    2020-10-10T14:00:31+00:00

    Hi Philly72, I am Paulo. I'm an Independent Advisor and an individual like you inclined to help.

    Sorry to hear you're experiencing this. Since it isn't set to clear on exit, you may try to create a new Edge profile then login there your MS account.

    1. Sign out your account in Settings > Profiles. Make sure that it is synced.
    2. Create another profile by following the steps here: https://www.tenforums.com/tutorials/144642-how-...
    3. Login your MS account to sync your favorites and settings then check if the issue is resolved.

    (Disclaimer: Tenforums is a non-Microsoft website but the page provides accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.)

    Let me know if this helps.

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