My collections have disappeared, how do I recover them? Where is the "Get Started" button for Collections?

Anonymous
2023-02-12T17:25:24+00:00

I turned my computer on today, accessed Edge, went to Collections, and discovered that none of my saved items under Collections headings are available, they have disappeared. Previous Help articles say to click on the "Get Started" button -- I do not see the button. Where is the "Get Started" button on the Collections sidebar. Please help, I have important items in Collections which I need to access today. Thank you.

Microsoft Edge | Favorites, history, and downloads | Windows 11

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Anonymous
2023-04-04T19:47:10+00:00

Here's what I did:

-I browsed to: edge://sync-internals/

-Located "collections" at the bottom and saw my number of collections at 128.

-I clicked the three dots and created a new profile in edge browser and it generated as "profile2" (yours may different, like profile3)

-Went to C:\users\*****\AppData\Local\microsoft\edge\userdata\default\ in File Explorer

-Closed the browser

-Copied the "Collections" folder within that default folder

-Pasted the "Collections" folder into "profile2" of "userdata" (C:\users\*****\AppData\Local\microsoft\edge\userdata)

-Opened the Edge browser

-I clicked the three dots again and opened my original profile and clicked the settings wheel and selected "sign out" on the next page that came up.

-I checked "clear favorites, history, passwords..... from this device". Finished the prompt and signed out.

-This is the most important step: I went back to the home page of the browser in my newly created profile "profile2", clicked the three dots again and signed in with my original profile's credentials (email and password) while in "profile2".
-The browser did a full sync (took a minute) and kept the pasted collections from "profile2" which then all magically became my new original profile.

My collections are now synced across all of my devices, I've confirmed.

I've also saved the original "Collections" folder in safe place in case this happens ever again.

Daniel Stewart

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  1. Anonymous
    2024-10-23T15:17:13+00:00

    It's actually much simpler to find them. If you go to the three dots at the top right and click on them, then scroll down to "more tools" and hover over that, it will bring up an additional menu that has "collections" at the top. Click that and your Collections side bar will pop up. It will not restore your Collections box with the plus sign in it at the top task bar, but that's how you can find them in the future.

    Hope this helps in a more user-friendly way.

    Now that I'm posted on Page 7 (not helpful btw, most recent posts should be on top), I see the updates.

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  2. Anonymous
    2024-10-23T21:56:50+00:00

    I lost my Collections as well. This is what I tried today. Click on the 3 dots ... in the upper right hand corner. Left click. Scroll down to more tools. Hover over the Word more tools. Another window will appear on the left side. You will see collections at the top.

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  3. Anonymous
    2024-10-28T12:28:06+00:00

    Please make the instructions clearer and simpler. Once you copied the link %LocalAppData%\Microsoft\Edge\User Data\Default\Favicons

    the next step in the process is not clear.

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  4. Anonymous
    2024-10-28T19:14:13+00:00

    Go to the posts on the last page to find the most recent information. Hopefully, that's the most helpful information.

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