I tried to cash out my Microsoft cashback but can't!

Anonymous
2023-03-18T16:44:01+00:00

I tried to cash out my Microsoft cashback several times and I was told I had to add a phone number. I only have one and when I added it, the system said it could not be added and to choose another. I HAVE NO OTHER! So my cashback is in limbo. When I contacted customer support I was eventually sent an email telling me to contact MSA. Of course when I clicked on the link to MSA, I was met with a page which simply stated "This page isn’t working right now support.microsoft.com can't currently handle this request.

HTTP ERROR 500"

Thanks for nothing!!

Can someone actually HELP me?! PLEASE?!

Microsoft Edge | Other | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

55 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-08-26T18:50:14+00:00

    Same issue as above, and spent almost an hour in MS Chat and kept getting bounced around to 3 different "chatters" then to a Customer Support page to fill out. Forget it. I'm marking my Cashback emails as Spam and moving on.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-09-23T20:08:03+00:00

    I CANNOT GET MICROSOFT CASH TO TRANSFER FUNDS. IT SAYS IT IS SENDING ME A CODE BUT IT NEVER HAPPENS. PLEASE HELP.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-10-02T15:01:34+00:00

    I am trying to get my cash too and can get NO HELP

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-10-03T00:52:17+00:00

    Microsoft Cash Back: I entered my landline number and no code was sent. I don't have a cell phone. How can I cash out?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-10-03T01:02:34+00:00

    According to them, you can't. This is just so wrong.

    Was this answer helpful?

    0 comments