I tried to cash out my Microsoft cashback but can't!

Anonymous
2023-03-18T16:44:01+00:00

I tried to cash out my Microsoft cashback several times and I was told I had to add a phone number. I only have one and when I added it, the system said it could not be added and to choose another. I HAVE NO OTHER! So my cashback is in limbo. When I contacted customer support I was eventually sent an email telling me to contact MSA. Of course when I clicked on the link to MSA, I was met with a page which simply stated "This page isn’t working right now support.microsoft.com can't currently handle this request.

HTTP ERROR 500"

Thanks for nothing!!

Can someone actually HELP me?! PLEASE?!

Microsoft Edge | Other | Windows 10

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  1. Anonymous
    2023-12-09T20:53:34+00:00

    Send him a screenshot of the program that doesn't exist! :D

    Me too. I try to transfer cashback to paypal and it asks for my phone number. I enter it, get a code and then a message saying try another alias. I contacted Microft suppport. At first the agent tried to help me but at the end he said Microsfolt doesn't have a cash back program. This was on 12/1/2023.

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  2. Anonymous
    2023-12-09T20:47:09+00:00

    He said that they don't have a program that he tried to help you troubleshoot?

    The lack of support on this issue in infuriating.

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  3. Anonymous
    2023-12-03T20:41:50+00:00

    Me too. And no one will help.

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  4. Anonymous
    2023-12-03T20:40:36+00:00

    Me too. I try to transfer cashback to paypal and it asks for my phone number. I enter it, get a code and then a message saying try another alias. I contacted Microft suppport. At first the agent tried to help me but at the end he said Microsfolt doesn't have a cash back program. This was on 12/1/2023.

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  5. Anonymous
    2023-12-02T01:01:52+00:00

    Im having the same issue. When I did put my number in its already assigned to my account

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