I tried to cash out my Microsoft cashback but can't!

Anonymous
2023-03-18T16:44:01+00:00

I tried to cash out my Microsoft cashback several times and I was told I had to add a phone number. I only have one and when I added it, the system said it could not be added and to choose another. I HAVE NO OTHER! So my cashback is in limbo. When I contacted customer support I was eventually sent an email telling me to contact MSA. Of course when I clicked on the link to MSA, I was met with a page which simply stated "This page isn’t working right now support.microsoft.com can't currently handle this request.

HTTP ERROR 500"

Thanks for nothing!!

Can someone actually HELP me?! PLEASE?!

Microsoft Edge | Other | Windows 10

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  1. Anonymous
    2024-02-19T00:16:13+00:00

    I did the same thing. So now they have 2 phone numbers and they still have a problem. Thank you so much for your input. It's very kind of you and I appreciate it.

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  2. Anonymous
    2024-02-18T23:55:20+00:00

    I used the cell phone number of a family member who did not have a microsoft account and it worked.

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  3. Anonymous
    2024-02-18T23:30:34+00:00

    I changed my password and was able to cash out. Try changing your password.

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  4. Anonymous
    2024-02-18T21:22:36+00:00

    I tried to cash out my Microsoft cashback several times and I was told I had to add a phone number. I only have one and when I added it, the system said it could not be added and to choose another. I HAVE NO OTHER! So my cashback is in limbo. When I contacted customer support I was eventually sent an email telling me to contact MSA. Of course when I clicked on the link to MSA, I was met with a page which simply stated "This page isn’t working right now support.microsoft.com can't currently handle this request.

    HTTP ERROR 500"

    Thanks for nothing!!

    Can someone actually HELP me?! PLEASE?!

    Same issue here

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  5. Anonymous
    2023-12-14T01:45:43+00:00

    I have on X/Twitter. They want to chat in DM and they usually refer me to the people that I'm complaining about.

    This is so ridiculous.

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