New Edge: "Your browser is managed by your organization"

Anonymous
2020-06-10T02:22:27+00:00

I just (06-08-2020) installed the latest Windows release and updated to the new Edge as well. When I went to change settings in the Edge browser, I noticed that my browser is all of a sudden managed by "your organization". Well, my organization is me!

Can anyone explain why I see the message "Your browser is managed by your organization" when trying to adjust settings? I did not give any permission for anyone to "manage my organization." I had this problem with Google Chrome and wound up deleting the browser altogether.

Thanks in advance

Microsoft Edge | Other | Windows 10

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Anonymous
2020-08-25T14:54:50+00:00

I was able to remove this by opening my Webroot SecureAnywhere Advanced Settings. Like others have said, this is something that blocks websites Webroot has identified as malicious but the steps below should remove the things in Edge you're seeing.

  1. Open the Webroot security program.
  2. Click the Advanced Settings Cog at the top right.
  3. Click Firewall / Web Shield at the left hand side.
  4. Uncheck "Activate Browser Extensions"
  5. Save
  6. Close and reopen Edge and the Extension is gone and so are those policies/management messages.

Here's a screenshot of the setting unchecked. I hope this helps!

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  1. Anonymous
    2020-06-26T19:53:18+00:00

    Sounds like you used one of those tools to modify Windows 10 to not track you, O&O ShutUp10 comes to mind as when you use a tool like that it modifies the registry and Windows then gives you the message you mention (I've done this so I've personally seen this). The only way I was able to get rid of the message was to undo all the changes I had O&O do.

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  2. Anonymous
    2020-06-26T20:08:02+00:00

    Where's the like button when you need one?! :D

    This is definitely a possibility! Our intention with this messaging is to keep it succinct and inform the end user that "some external entity" has configured the browser in a way that's not "out of the box" from Microsoft/Microsoft Edge!

    We debated internally when we were working on the exact string - and ended up leaving it this way. Other than organizations pushing policies, the only other genuine use case should be the user doing something intentionally to cause this to happen. Everything else is malicious IMHO. 

    We are open to suggestions on how we can make this messaging more user-friendly. The "Managed by your organization" note at the bottom of the More (...) menu in the nav bar can be clicked to lead you to edge://management page, which in addition to pointing to edge://policy page, *may* provide more info on the situation.

    Not sure how tricky this is to implement, but if we had a "click here to learn more" or some such link with the managed message at the top of the edge:// pages too, which lead you to edge://management and edge://policy pages - would that make you feel better about this situation?

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  3. Anonymous
    2020-06-30T17:32:03+00:00

    Thanks Raj.

    Below is a screen shot of the policy page. The management screenshot is also below. The extension that is supposedly "controlled by your organization" is "Web Threat Shield."

    Edge Management page:

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  4. Anonymous
    2020-06-30T18:47:49+00:00

    Thanks @jameswolfe3! That helps. As indicated in these pages, "some external entity" caused the "ExtensionInstallForcelist" policy to be set to install the "Web Threat Shield" extension. This is what we attempt to convey through the catch-all "your organization" phrase - which reflects the major genuine use case.

    From your posts, I'm guessing this external entity probably edited the Windows registry directly to "set" this policy. The Windows registry location for this is documented here: https://docs.microsoft.com/en-us/DeployEdge/microsoft-edge-policies#extensioninstallforcelist

    Do you know what could have caused this extension to be installed on the system? For example, do you have any of the "SecureAnywhere" suite of products from WebRoot installed on this machine? If so, that product *may* have installed this. Here's an example of such an issue being raised for Chrome from back in Nov 2016: https://community.spiceworks.com/topic/1942346-webroot-browser-extension (search for the word "clandestine" in that page). To mitigate this, you will have to lookup that product's documentation or contact that vendor to remove the force installed extension.

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