Build 21277 - Hauppauge WinTV software stopped work

Anonymous
2020-12-11T22:48:48+00:00

After upgrade Win 10 to the latest build, my Hauppauge Win-TV 10 software doesn't work. It will find the TV tuner (Hauppauge HVR-2200), but when I chose any channel, the screen is still black and I've got such info: "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0". Which is strange, because I have no Cortana (in Polish Windows it's unavailable).

After reinstalling Win-TV 10 it can detect TV tuner, but when scanning channels can't find any except S-Video input (which is active, with cable TV STB connected to). When I chose in, I've got the same info as previously "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0".

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  1. Anonymous
    2021-01-14T21:33:40+00:00

    The problem has now been raised at Microsoft and one of their team is experimenting using a Hauppauge USB tuner. I have asked for that person to advise me of their findings. Any information I get from that source will be made available through this forum.

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  2. Anonymous
    2021-01-14T21:40:10+00:00

    The problem has now been raised at Microsoft and one of their team is experimenting using a Hauppauge USB tuner. I have asked for that person to advise me of their findings. Any information I get from that source will be made available through this forum.

    That good to hear

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  3. Anonymous
    2021-01-14T22:34:11+00:00

    great news, thanks.

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  4. Anonymous
    2021-01-21T18:07:08+00:00

    I can report that Microsoft are actively involved with looking at the problem now. I received a response from Fred at Hauppauge (I believe he is a lead developer) who confirms the problem exists and suggests that as many "Insiders" as possible raise the issue with  Microsoft.

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  5. Anonymous
    2021-01-21T18:30:49+00:00

    I can report that Microsoft are actively involved with looking at the problem now. I received a response from Fred at Hauppauge (I believe he is a lead developer) who confirms the problem exists and suggests that as many "Insiders" as possible raise the issue with  Microsoft.

    I'm petty sure fred not the lead developer there I know must of them there.

    Like I sad for now just keep bug report on Feed Hub sooner or later MS will get to bottom of this.

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