Build 21277 - Hauppauge WinTV software stopped work

Anonymous
2020-12-11T22:48:48+00:00

After upgrade Win 10 to the latest build, my Hauppauge Win-TV 10 software doesn't work. It will find the TV tuner (Hauppauge HVR-2200), but when I chose any channel, the screen is still black and I've got such info: "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0". Which is strange, because I have no Cortana (in Polish Windows it's unavailable).

After reinstalling Win-TV 10 it can detect TV tuner, but when scanning channels can't find any except S-Video input (which is active, with cable TV STB connected to). When I chose in, I've got the same info as previously "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0".

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  1. Anonymous
    2021-02-12T22:29:11+00:00

    Windows Build 21313 - WinTV still doesn't work

    Well that a drag 2 week and they still have not address it

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  2. Anonymous
    2021-02-12T23:11:03+00:00

    Windows Build 21313 - WinTV still doesn't work

    We're looking into it. Appreciate your patience. :)

    -Eddie

    Eddie I think we run out of patience when it been exactly 9 week to this day and we are still stick on builder 20279 and I min other on Feedback hub posted this problem count less time there.

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  3. Anonymous
    2021-02-12T23:14:42+00:00

    A drag indeed. Great minds at Microsoft and Hauppauge seem to have a problem. I am no software expert but I know that something changed in 21277 and that should be identifiable. What was that change implemented - what benefits were supposed to be obtained? Surely that change could be reversed.

    The world is burning and Microsoft can't fix a video issue. Is there any hope?

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  5. Anonymous
    2021-02-13T02:32:58+00:00

    Thank you for letting us know. But if this is the case, why isn't the issue acknowledged in the list of unresolved issues?

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