Build 21277 - Hauppauge WinTV software stopped work

Anonymous
2020-12-11T22:48:48+00:00

After upgrade Win 10 to the latest build, my Hauppauge Win-TV 10 software doesn't work. It will find the TV tuner (Hauppauge HVR-2200), but when I chose any channel, the screen is still black and I've got such info: "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0". Which is strange, because I have no Cortana (in Polish Windows it's unavailable).

After reinstalling Win-TV 10 it can detect TV tuner, but when scanning channels can't find any except S-Video input (which is active, with cable TV STB connected to). When I chose in, I've got the same info as previously "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0".

Windows Insider program | Apps on Insider preview

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  1. Anonymous
    2021-01-26T19:05:12+00:00

    I may have a work around ...

    Do a search on Windows 10 on the search bar for Cortana, on the search results when it comes up with Cortana App, click on App Settings.

    Scroll down and click 'Terminate'

    Launch WinTV

    Temp workaround I guess. Works for me.

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  2. Anonymous
    2021-01-26T20:52:58+00:00

    Interesting - I will reinstall a problematic build and try it. Thanks

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  3. Anonymous
    2021-01-26T21:12:03+00:00

    I try it in Build 21296 - unfortunately without any effect.

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  4. Anonymous
    2021-01-26T21:20:32+00:00

    I try it in Build 21296 - unfortunately without any effect.

    He or she is not on 21296 see a few posts up where he or she talk about 20H2 19042.746

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  5. Anonymous
    2021-01-26T22:39:45+00:00

    Thanks for this. It saves me a lot of messing about trying it out.

    It's all very frustrating and such slow responses from the involved companies. Neither Hauppauge nor Microsoft have officially recognised the problem. We really are just pawns in their game, aren't we? 

    As Windows Insiders we are testing their software for them - I think it would be good if Microsoft acknowledged our service and responded to such matters identified in a way that gives us some idea as to what is going on.

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