Build 21277 - Hauppauge WinTV software stopped work

Anonymous
2020-12-11T22:48:48+00:00

After upgrade Win 10 to the latest build, my Hauppauge Win-TV 10 software doesn't work. It will find the TV tuner (Hauppauge HVR-2200), but when I chose any channel, the screen is still black and I've got such info: "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0". Which is strange, because I have no Cortana (in Polish Windows it's unavailable).

After reinstalling Win-TV 10 it can detect TV tuner, but when scanning channels can't find any except S-Video input (which is active, with cable TV STB connected to). When I chose in, I've got the same info as previously "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0".

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  1. Anonymous
    2021-03-01T07:58:32+00:00

    Does this fail if you remove the device before hibernating?

    No.

    Windows only crashes after restoring from Hibernation if the WinTV was left plugged in before hibernation (doesn't matter if you then remove the WinTV after the computer has gone to sleep)

    Does it fail if just removing and re-plugging without hibernating?
    No.

    What is the exact Model of the HVR-950? (on the back of the stick like 72xxx or 65xxx)

    65201/A1C0 #4306

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  2. Anonymous
    2021-02-27T10:46:52+00:00

    This is a recognised bug which is being addressed. The solution has been developed and is currently working through the Microsoft systems to be released sometime in the future. You can trace the history on this site.

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  3. Anonymous
    2021-02-27T07:39:36+00:00

    I've never had a problem with public versions of win10, only with the later versions of pre release builds.

    Both of my pcie Hauppauge cards work in the normal builds, but not in recent insider builds.

    I have an old Avermedia USB tuner that is not detected too.

    Nextpvr, Nextpvr in Kodi, Wintv, none can find the tuners.

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  4. Anonymous
    2021-02-26T18:23:16+00:00

    Same here with Aver TV Tuner and AverTV3D software, from build 21277 until today on Windows 10 build 21322

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  5. Anonymous
    2021-02-26T18:08:07+00:00

    MS Forums erases all emails from the replies, so if you want to trade email, we'll have to figure out a smart way to get around this issue.

    So, with your wintv-hvr-930c_driver_5_2020_0406_38260.exe driver, this is what happens on a 20H1 laptop.
    (NEC LM750/H WIN10 20H1 with latest updates).

    1. I run hwclear to erase all traces of Wintv. Reboot.
    2. I run wintv-hvr-930c_driver_5_2020_0406_38260.exe to install the WinTV driver.
      I bring up the driver install log and it installs successfully.
    3. I then mount the WinTV7 CD, and run the latest WinTV8 installer wintv8setup_35167.exe (I've also tried wintv7_cd_3.9g.exe with the same results). I do not update the drivers when asked. WinTV 8 (or 7) installs successfully.
    4. I reboot and launch WinTV8 (also tested 7). It runs fine with No Audio/Video sync issues.

    HOWEVER, there is now a NEW problem.

    1. I exit WinTV.
    2. I hibernate the laptop.
    3. I unplug the WinTV HVR 950 from the laptop (just as I'd do if packing up the laptop to go somewhere).
    4. I power on the laptop, login, and am at the desktop with nothing running.
    5. I plug in the WinTV HVR 950 into the usb port and INSTANTLY,
      WINDOWS 10 20H1 CRASHES with a BLUE SCREEN with STOP CODE: IRQL NOT LESS OR EQUAL.

    The mini dump and memory dump files along with the blue screen screenshot are here:
    https://1drv.ms/u/s!AimLLmRzQTgQg7tkik05rSJNM\_RZFQ?e=w99Gk0

    The CRASH OCCURS every time I do steps #4 through #9 above.

    SERIOUSLY - MS likely messed up Windows 10 2004 and higher since crashes and issues do not occur in 1909 and older with WinTV v8 wintv8setup_35167.exe.

    Does this fail if you remove the device before hibernating?

    Does it fail if just removing and re-plugging without hibernating?

    What is the exact Model of the HVR-950? (on the back of the stick like 72xxx or 65xxx)

    thanks

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