Build 21277 - Hauppauge WinTV software stopped work

Anonymous
2020-12-11T22:48:48+00:00

After upgrade Win 10 to the latest build, my Hauppauge Win-TV 10 software doesn't work. It will find the TV tuner (Hauppauge HVR-2200), but when I chose any channel, the screen is still black and I've got such info: "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0". Which is strange, because I have no Cortana (in Polish Windows it's unavailable).

After reinstalling Win-TV 10 it can detect TV tuner, but when scanning channels can't find any except S-Video input (which is active, with cable TV STB connected to). When I chose in, I've got the same info as previously "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0".

Windows Insider program | Apps on Insider preview

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

140 answers

Sort by: Newest
Most helpful Newest Oldest
  1. CrazyKats 19,415 Reputation points Volunteer Moderator
    2021-01-14T02:56:19+00:00

    i think i will report this thread as abuse.  i think Microsoft is abusing us for not looking into this.   ;)

    Just because Microsoft doesn't come on here and

    acknowledge an issue doesn't mean it isn't being

    investigated.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-01-14T02:34:38+00:00

    i think i will report this thread as abuse.  i think Microsoft is abusing us for not looking into this.   ;)

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-01-14T00:38:00+00:00

    I wonder if Microsoft are even aware of this problem.

    I have had no response from my Microsoft contact neither has Hauppauge provided any useful help.

    Any ideas how we can elevate this problem?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-01-13T23:24:08+00:00

    Upgrade windows 10 to newest build 21292 - WinTV 10 v.38321 (19.11.2020) still doesn't work :( 

    Upgrade WinTV 10 to v.38366 (31.12.2020) - no effect

    Upgrade WinTV 10 to v.39009 (09.01.2021) - no effect

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-01-12T14:05:49+00:00
    • the same thing for the Hauppauge Quad tuner.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments