Build 21277 - Hauppauge WinTV software stopped work

Anonymous
2020-12-11T22:48:48+00:00

After upgrade Win 10 to the latest build, my Hauppauge Win-TV 10 software doesn't work. It will find the TV tuner (Hauppauge HVR-2200), but when I chose any channel, the screen is still black and I've got such info: "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0". Which is strange, because I have no Cortana (in Polish Windows it's unavailable).

After reinstalling Win-TV 10 it can detect TV tuner, but when scanning channels can't find any except S-Video input (which is active, with cable TV STB connected to). When I chose in, I've got the same info as previously "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0".

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  1. Anonymous
    2021-02-04T12:30:33+00:00

    I can't claim to understand the issues you have raised but I appreciate your investigation into this matter. Apart from upvoting your comment - are there any other ways we can interact with Microsoft to encourage a degree of urgency with this matter.

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  2. Anonymous
    2021-02-04T10:28:52+00:00

    Hi,

    The issue is when building any DVB Graph (DVB-T, ATSC, QAM etc) on any product. Analog graphs works ok.

    Microsoft Network Provider -> Tuner -> TS Capture

    The underlying issue is "Access Denied"

    I wonder if Microsoft is adding a new feature like "Camera Access Control" but for BDA TV Tuners, but hasn't build the Privacy UI yet to turn it on/off?

    I submitted a bug here. Feel free to upvote.

    https://aka.ms/AAalprh

    This is still present with the latest update Build 21301.rs_prerelease.210123-1645. I just installed KB5000626

    Jon Sayers

    Software Engineer

    Hauppauge Computer Works, Inc

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  3. Anonymous
    2021-01-31T18:09:24+00:00

    thanks for letting us know  will stay on the same windows build for the moment if and when it is fix i might upgrade to the next windows

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  4. Anonymous
    2021-01-29T01:45:56+00:00

    thanks

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  5. Anonymous
    2021-01-28T13:51:28+00:00

    Just let all know that builder 21301 is still broken

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