Build 21277 - Hauppauge WinTV software stopped work

Anonymous
2020-12-11T22:48:48+00:00

After upgrade Win 10 to the latest build, my Hauppauge Win-TV 10 software doesn't work. It will find the TV tuner (Hauppauge HVR-2200), but when I chose any channel, the screen is still black and I've got such info: "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0". Which is strange, because I have no Cortana (in Polish Windows it's unavailable).

After reinstalling Win-TV 10 it can detect TV tuner, but when scanning channels can't find any except S-Video input (which is active, with cable TV STB connected to). When I chose in, I've got the same info as previously "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0".

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  1. Anonymous
    2021-02-05T14:43:24+00:00

    Hi,

    Thanks. I have some additional debug info I can send over. Can you drop me a mail at *** Email address is removed for privacy ***

    thanks

    Jon,

    Thanks for the details here and for filing the feedback! Let me see if I can get this to the right people internally.

    -Eddie

    Is it something you can drop on OneDrive and I can pick it up from there? If you don't want to publicly post it, I can initiate a PM here.

    -Eddie

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  2. Anonymous
    2021-02-05T14:37:50+00:00

    Hi,

    Thanks. I have some additional debug info I can send over. Can you drop me a mail at ******@hauppauge.co.uk

    thanks

    Jon,

    Thanks for the details here and for filing the feedback! Let me see if I can get this to the right people internally.

    -Eddie

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  3. Anonymous
    2021-02-04T15:16:22+00:00

    Hi,

    The issue is when building any DVB Graph (DVB-T, ATSC, QAM etc) on any product. Analog graphs works ok.

    Microsoft Network Provider -> Tuner -> TS Capture

    The underlying issue is "Access Denied"

    I wonder if Microsoft is adding a new feature like "Camera Access Control" but for BDA TV Tuners, but hasn't build the Privacy UI yet to turn it on/off?

    I submitted a bug here. Feel free to upvote.

    https://aka.ms/AAalprh

    This is still present with the latest update Build 21301.rs_prerelease.210123-1645. I just installed KB5000626

    Jon Sayers

    Software Engineer

    Hauppauge Computer Works, Inc

    Jon,

    Thanks for the details here and for filing the feedback! Let me see if I can get this to the right people internally.

    -Eddie

    That very good question Eddie but that camera access control was all ready there it was call allow desktop apps to access your camera it add in a long time ago.

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  4. Anonymous
    2021-02-04T15:08:24+00:00

    Thanks!

    Feel free to drop me a mail directly. I'm here to help.

    Was this answer helpful?

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  5. Anonymous
    2021-02-04T15:00:25+00:00

    Hi,

    The issue is when building any DVB Graph (DVB-T, ATSC, QAM etc) on any product. Analog graphs works ok.

    Microsoft Network Provider -> Tuner -> TS Capture

    The underlying issue is "Access Denied"

    I wonder if Microsoft is adding a new feature like "Camera Access Control" but for BDA TV Tuners, but hasn't build the Privacy UI yet to turn it on/off?

    I submitted a bug here. Feel free to upvote.

    https://aka.ms/AAalprh

    This is still present with the latest update Build 21301.rs_prerelease.210123-1645. I just installed KB5000626

    Jon Sayers

    Software Engineer

    Hauppauge Computer Works, Inc

    Image

    Jon,

    Thanks for the details here and for filing the feedback! Let me see if I can get this to the right people internally.

    -Eddie

    Was this answer helpful?

    1 person found this answer helpful.
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