Build 21277 - Hauppauge WinTV software stopped work

Anonymous
2020-12-11T22:48:48+00:00

After upgrade Win 10 to the latest build, my Hauppauge Win-TV 10 software doesn't work. It will find the TV tuner (Hauppauge HVR-2200), but when I chose any channel, the screen is still black and I've got such info: "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0". Which is strange, because I have no Cortana (in Polish Windows it's unavailable).

After reinstalling Win-TV 10 it can detect TV tuner, but when scanning channels can't find any except S-Video input (which is active, with cable TV STB connected to). When I chose in, I've got the same info as previously "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0".

Windows Insider program | Apps on Insider preview

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

140 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-02-24T20:10:37+00:00

    MS Forums erases all emails from the replies, so if you want to trade email, we'll have to figure out a smart way to get around this issue.

    So, with your wintv-hvr-930c_driver_5_2020_0406_38260.exe driver, this is what happens on a 20H1 laptop.
    (NEC LM750/H WIN10 20H1 with latest updates).

    1. I run hwclear to erase all traces of Wintv. Reboot.
    2. I run wintv-hvr-930c_driver_5_2020_0406_38260.exe to install the WinTV driver.
      I bring up the driver install log and it installs successfully.
    3. I then mount the WinTV7 CD, and run the latest WinTV8 installer wintv8setup_35167.exe (I've also tried wintv7_cd_3.9g.exe with the same results). I do not update the drivers when asked. WinTV 8 (or 7) installs successfully.
    4. I reboot and launch WinTV8 (also tested 7). It runs fine with No Audio/Video sync issues.

    HOWEVER, there is now a NEW problem.

    1. I exit WinTV.
    2. I hibernate the laptop.
    3. I unplug the WinTV HVR 950 from the laptop (just as I'd do if packing up the laptop to go somewhere).
    4. I power on the laptop, login, and am at the desktop with nothing running.
    5. I plug in the WinTV HVR 950 into the usb port and INSTANTLY,
      WINDOWS 10 20H1 CRASHES with a BLUE SCREEN with STOP CODE: IRQL NOT LESS OR EQUAL.

    The mini dump and memory dump files along with the blue screen screenshot are here:
    https://1drv.ms/u/s!AimLLmRzQTgQg7tkik05rSJNM\_RZFQ?e=w99Gk0

    The CRASH OCCURS every time I do steps #4 through #9 above.

    SERIOUSLY - MS likely messed up Windows 10 2004 and higher since crashes and issues do not occur in 1909 and older with WinTV v8 wintv8setup_35167.exe.

    Ok drop me a support ticket via the Hauppauge UK web site, mark it for my attention

    Thanks

    Hi,

    Thanks for the dump. We'll take a look

    drop me a note to "SDK at Hauppauge.co.uk"

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-02-24T06:00:25+00:00

    WinTV 10 works better with the current Windows10 but not the Insider versions. Waiting on Microsoft fix to come thru soon.

    SteveWiggins1 did you even read dcdc888 post up above as that what I ref to and only reason the current insider version is not work is because it unable to access the drivers thru directshow filters as it is being block now as WinTV should work with HD-PVR 2 or Colossus and Colossus 2 and some other Hauppauge Analog device

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-02-24T02:39:56+00:00

    WinTV 10 works better with the current Windows10 but not the Insider versions. Waiting on Microsoft fix to come thru soon.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-02-23T15:57:32+00:00

    You do know that can purchase WinTV 10 which is far better suited for Windows 10 and has a lot new update feature I would highly recommend it

    dcdc888 here the UK Technical Support: Contact Form

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-02-23T14:21:10+00:00

    MS Forums erases all emails from the replies, so if you want to trade email, we'll have to figure out a smart way to get around this issue.

    So, with your wintv-hvr-930c_driver_5_2020_0406_38260.exe driver, this is what happens on a 20H1 laptop.
    (NEC LM750/H WIN10 20H1 with latest updates).

    1. I run hwclear to erase all traces of Wintv. Reboot.
    2. I run wintv-hvr-930c_driver_5_2020_0406_38260.exe to install the WinTV driver.
      I bring up the driver install log and it installs successfully.
    3. I then mount the WinTV7 CD, and run the latest WinTV8 installer wintv8setup_35167.exe (I've also tried wintv7_cd_3.9g.exe with the same results). I do not update the drivers when asked. WinTV 8 (or 7) installs successfully.
    4. I reboot and launch WinTV8 (also tested 7). It runs fine with No Audio/Video sync issues.

    HOWEVER, there is now a NEW problem.

    1. I exit WinTV.
    2. I hibernate the laptop.
    3. I unplug the WinTV HVR 950 from the laptop (just as I'd do if packing up the laptop to go somewhere).
    4. I power on the laptop, login, and am at the desktop with nothing running.
    5. I plug in the WinTV HVR 950 into the usb port and INSTANTLY,
      WINDOWS 10 20H1 CRASHES with a BLUE SCREEN with STOP CODE: IRQL NOT LESS OR EQUAL.

    The mini dump and memory dump files along with the blue screen screenshot are here:
    https://1drv.ms/u/s!AimLLmRzQTgQg7tkik05rSJNM\_RZFQ?e=w99Gk0

    The CRASH OCCURS every time I do steps #4 through #9 above.

    SERIOUSLY - MS likely messed up Windows 10 2004 and higher since crashes and issues do not occur in 1909 and older with WinTV v8 wintv8setup_35167.exe.

    This thread is for a completely different issue on Insider builds that started with build 21277. You are talking about 20H1 which is a retail release. If Jon is not able to help you out, you will need to file feedback in Feedback Hub and or call Support.

    -Eddie

    Was this answer helpful?

    0 comments