Printer Troubleshooting on Build 21354

Anonymous
2021-04-08T08:20:30+00:00

For information to everyone:

It’s disable to use printer HP LaserJet M1132 MFP after upgrading to build 21354.1: Printer is missing in the Device Manager, Settings/Printers & Scanners shows “HP LaserJet M1132 MFP  Offline”,   Print Queues shows the documents sent for printing, but printing doesn’t run. Troubleshooter Windows does not detect any problem. Returning to the build 21343.1000 resolves the trouble.                                     

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Windows Insider program | Windows Insider preview | Devices and drivers

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  1. Anonymous
    2021-04-27T04:47:06+00:00

    When you print do you get a popup that shows what printer has been accessed and preferences where you can set the paper size, Landscape or portrait?

    See here 1: https://drive.google.com/file/d/1z2ZfUnr0YKS2cK-CJZ0H3nDSxj1MmSDj/view?usp=sharing

    See here 2: https://drive.google.com/file/d/19hKxQE9mYiqOS\_O0yA65dDCYM8qyhtKM/view?usp=sharing

    See here 3: https://drive.google.com/file/d/1J0ogUQ3D2pwf9pLVuXktwcjqNjXnS\_zq/view?usp=sharing

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  2. Anonymous
    2021-04-27T04:58:13+00:00

    Please do not use internet address unless you make them a hyperlink.

    You can also do a printscreen and upload that.

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  3. Anonymous
    2021-04-27T04:59:24+00:00

    Just updated to build 21364 and my USB printers still don't work. This release says it fixes the issue. Anyone's issue fixed?

    I also updated to build 21364, but my USB printers still don't work too.

    @MamunBillah, 

    It is still an unresolved problem the blog reported as corrected, but it was not not fixed with 21364, we'll have to wait for the fix on next build. 

    This statement is not true in 21364 blog:

    • We fixed an issue causing some USB attached printers to no longer work after upgrading to Build 21354 and higher.

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  4. Anonymous
    2021-04-27T05:05:11+00:00

    Please do not use internet address unless you make them a hyperlink.

    You can also do a printscreen and upload that.

    Image Adding function/hyperlink option not working here!

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  5. Anonymous
    2021-04-27T05:17:22+00:00

    If you are using the forum it is one of the icons at the top 

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