Printer Troubleshooting on Build 21354

Anonymous
2021-04-08T08:20:30+00:00

For information to everyone:

It’s disable to use printer HP LaserJet M1132 MFP after upgrading to build 21354.1: Printer is missing in the Device Manager, Settings/Printers & Scanners shows “HP LaserJet M1132 MFP  Offline”,   Print Queues shows the documents sent for printing, but printing doesn’t run. Troubleshooter Windows does not detect any problem. Returning to the build 21343.1000 resolves the trouble.                                     

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  1. Anonymous
    2021-04-21T21:09:29+00:00

    Just updated to build 21364 and my USB printers still don't work. This release says it fixes the issue. Anyone's issue fixed?

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  2. Anonymous
    2021-04-21T21:25:07+00:00

    Just updated to build 21364 and my USB printers still don't work. This release says it fixes the issue. Anyone's issue fixed?

    No, still broken, read the posts on 21364 thread.

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  3. Anonymous
    2021-04-26T10:39:14+00:00

    My Canon Pixma Pro 100s stopped working after installing build 21354 then upgrade build 21364 and still doesn't work. Now I can't no longer get back to build 21343 or other working builds. Any suggestions?

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  4. CrazyKats 19,760 Reputation points Volunteer Moderator
    2021-04-26T13:18:24+00:00

    My Canon Pixma Pro 100s stopped working after installing build 21354 then upgrade build 21364 and still doesn't work. Now I can't no longer get back to build 21343 or other working builds. Any suggestions?

    There is still an issue with USB printers as stated in the

    Blog on the build thread.

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  5. Anonymous
    2021-04-26T16:29:23+00:00

    My Canon Pixma Pro 100s stopped working after installing build 21354 then upgrade build 21364 and still doesn't work. Now I can't no longer get back to build 21343 or other working builds. Any suggestions?

    @RubenFi,

    As a workaround till they fix the problem with USB you could try using the printer with the Lan or wireless connection, which ,according to the specs, are available on that printer. My PIXMA 882 is connected via Ethernet and works with 21364.

    Canon PIXMA PRO-100S -Specifications - Inkjet Photo Printers - Canon Cyprus

    Interface Type - PC

    Hi-Speed USB 2.0 (B port)

    Ethernet: 10/100Mbps (auto switchable)

    Wi-Fi: IEEE802.11 b/g/n

    Wi-Fi Security: WPA-PSK, WPA2-PSK, WEP, Administration password

    Wireless LAN Frequency Band: 2.4GHz

    Please refer to the user manual for instructions on how to activate/deactivate the wireless LAN.

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