Printer Troubleshooting on Build 21354

Anonymous
2021-04-08T08:20:30+00:00

For information to everyone:

It’s disable to use printer HP LaserJet M1132 MFP after upgrading to build 21354.1: Printer is missing in the Device Manager, Settings/Printers & Scanners shows “HP LaserJet M1132 MFP  Offline”,   Print Queues shows the documents sent for printing, but printing doesn’t run. Troubleshooter Windows does not detect any problem. Returning to the build 21343.1000 resolves the trouble.                                     

Feedback https://aka.ms/AAbw91b

Windows Insider program | Windows Insider preview | Devices and drivers

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  1. Anonymous
    2021-05-15T18:21:07+00:00

    Build 21382 in the meantime, still with the USB Printer problem.

    Sure it's an old USB Printer Canon IP4500, but it would still works (with an Win 8 driver). Yes, could buy a new one, but who can tell me that I would haven't the same problem again?

    The printer issue has been fixed.

    So if you feel it's still an issue file a Feedback

    and share the link here for Eddie (MSFT).

    Or it could be an OLD driver issue.

    The USB printer problem is back with build 21382, Fails also with my HP Laserjet 1020.

    I will file another FBH report.

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  2. CrazyKats 19,760 Reputation points Volunteer Moderator
    2021-05-15T16:45:45+00:00

    Build 21382 in the meantime, still with the USB Printer problem.

    Sure it's an old USB Printer Canon IP4500, but it would still works (with an Win 8 driver). Yes, could buy a new one, but who can tell me that I would haven't the same problem again?

    The printer issue has been fixed.

    So if you feel it's still an issue file a Feedback

    and share the link here for Eddie (MSFT).

    Or it could be an OLD driver issue.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-05-15T15:10:31+00:00

    Build 21382 in the meantime, still with the USB Printer problem.

    Sure it's an old USB Printer Canon IP4500, but it would still works (with an Win 8 driver). Yes, could buy a new one, but who can tell me that I would haven't the same problem again?

    Was this answer helpful?

    0 comments
  4. CrazyKats 19,760 Reputation points Volunteer Moderator
    2021-04-27T15:21:22+00:00

    Just updated to build 21364 and my USB printers still don't work. This release says it fixes the issue. Anyone's issue fixed?

    I too am on 21364 on both my desktop and laptop.  Both my USB attached printers still do not work!

    It has been acknowledged that an issue was fixed, but

    apparently there is a secondary issue being investigated.

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  5. Anonymous
    2021-04-27T14:45:34+00:00

    Just updated to build 21364 and my USB printers still don't work. This release says it fixes the issue. Anyone's issue fixed?

    I too am on 21364 on both my desktop and laptop.  Both my USB attached printers still do not work!

    Was this answer helpful?

    1 person found this answer helpful.
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