Printer Troubleshooting on Build 21354

Anonymous
2021-04-08T08:20:30+00:00

For information to everyone:

It’s disable to use printer HP LaserJet M1132 MFP after upgrading to build 21354.1: Printer is missing in the Device Manager, Settings/Printers & Scanners shows “HP LaserJet M1132 MFP  Offline”,   Print Queues shows the documents sent for printing, but printing doesn’t run. Troubleshooter Windows does not detect any problem. Returning to the build 21343.1000 resolves the trouble.                                     

Feedback https://aka.ms/AAbw91b

Windows Insider program | Windows Insider preview | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

50 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-04-27T04:47:06+00:00

    When you print do you get a popup that shows what printer has been accessed and preferences where you can set the paper size, Landscape or portrait?

    See here 1: https://drive.google.com/file/d/1z2ZfUnr0YKS2cK-CJZ0H3nDSxj1MmSDj/view?usp=sharing

    See here 2: https://drive.google.com/file/d/19hKxQE9mYiqOS\_O0yA65dDCYM8qyhtKM/view?usp=sharing

    See here 3: https://drive.google.com/file/d/1J0ogUQ3D2pwf9pLVuXktwcjqNjXnS\_zq/view?usp=sharing

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-04-27T04:36:21+00:00

    When you print do you get a popup that shows what printer has been accessed and preferences where you can set the paper size, Landscape or portrait?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-04-27T04:26:49+00:00

    Have you installed the printer using the software that came with the printer.

    This has worked with my 2 Epson printers, XP-6000 and XP-960

    yes I installed, also I tried with new version of printer from their website, but not working, my printer model is Cannon LBP6030.

    It's Show on the printer section, but when I print then show error.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-04-27T04:17:47+00:00

    Have you installed the printer using the software that came with the printer.

    This has worked with my 2 Epson printers, XP-6000 and XP-960

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-04-27T04:05:25+00:00

    Just updated to build 21364 and my USB printers still don't work. This release says it fixes the issue. Anyone's issue fixed?

    I also updated to build 21364, but my USB printers still don't work too.

    Was this answer helpful?

    0 comments