Inaccessible boot device after latest insider update this morning (build 21364)

Anonymous
2021-04-28T17:55:33+00:00

Nothing works in the recovery mode as it cannot back out the update, cannot repair. 

One of the update is kb5003399 and I forgot the other one, will have to boot back to the command prompt.

In the command prompt, I can tell it's not showing my 1TB drive, it's in x:/ with very little space.

Also, wusa.exe doesn't exist in that command prompt. 

Can anyone help to get my system booting again?

MB: GIGABYTE X570 AORUS ELITE WIFI AM4 AMD X570

CPU: AMD RYZEN 5 3600 6-Core 3.6 GHz

GPU: Nvidia 1070<feff><feff>

Memory: 64 GB (4 x 16 GB Crucial Ballistix 32GB Kit (2 x 16GB) DDR4-3600 )

Drive: Samsung 1TB 970 EVO NVMe M.2 Internal SSD

Windows Insider program | Windows Insider preview | Desktop environment and Start menu

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

102 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2021-04-30T11:57:13+00:00

    Eddie, is there a bug tracking for the Advanced Micro Devices, Inc. - SCSIAdapter - 9.3.0.221 driver? I think maybe it's using SCSI translation for NVME and SATA. That's why I am affected. I cannot update now with that issue. Thank you for your help.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2021-04-30T14:40:52+00:00

    Eddie, is there a bug tracking for the Advanced Micro Devices, Inc. - SCSIAdapter - 9.3.0.221 driver? I think maybe it's using SCSI translation for NVME and SATA. That's why I am affected. I cannot update now with that issue. Thank you for your help.

    The issue is being investigated. I can't say for sure if there is an issue with that particular 3rd party driver, but is just something I noticed in common with the reports. One possible thing to try (after making sure you have a good backup/restore point). would be to roll back to a previous version of that driver and seeing if you can install the latest Windows build (21370). Completely up to you and your comfort level.

    -Eddie

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2021-04-30T15:37:59+00:00

    Hello,

    Windows Update install the following driver, Advanced Micro Devices, Inc. - SCSIAdapter - 9.3.0.221, and after rebooting the system enters in GSOD loop with the INACCESIBLE BOOT DEVICE ERROR.

    The only way to recover the system is booting into Windows Recovery Environment and doing a STARTUP REPAIR.

    The problem is that Windows Update tries to install the problematic driver again. There is some way to prevent Windows Update to install that problematic driver? Right now I'm using Group policies to prevent the instalation but that also blocks other drivers.

    Also, maybe it's not related, but I think the AMD SCSIadapter is part of the RAID Driver AMD provides for X570 Chipsets. I don't have any kind of RAID configured in my system, so that driver shoudn't be installed. Maybe is a missidentification of NVM Express Controller as a RAID controller?

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments
  4. Anonymous
    2021-04-30T15:51:55+00:00

    Hello,

    Windows Update install the following driver, Advanced Micro Devices, Inc. - SCSIAdapter - 9.3.0.221, and after rebooting the system enters in GSOD loop with the INACCESIBLE BOOT DEVICE ERROR. The only way to recover the system is booting into Windows Recovery Environment and doing a STARTUP REPAIR. The problem is that Windows Update tries to install the problematic driver again. There is some way to prevent Windows Update to install that problematic driver? Right now I'm using Group policies to prevent the instalation but that also blocks other drivers.

    Also, maybe it's not related, but I think the AMD SCSIadapter is part of the RAID Driver AMD provides for X570 Chipsets. I don't have any kind of RAID configured in my system, so that driver shoudn't be installed. Maybe is a missidentification of NVM Express Controller as a RAID controller?

    I merged your thread into this one because both are basically

    talking about the same thing.

    Please file Feedback and share the FB link here for Eddie (MSFT) to see.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-04-30T16:22:33+00:00

    Hello,

    Feedback filed as requested.

    https://aka.ms/AAcd562

    Regards.

    Was this answer helpful?

    0 comments