Inaccessible boot device after latest insider update this morning (build 21364)

Anonymous
2021-04-28T17:55:33+00:00

Nothing works in the recovery mode as it cannot back out the update, cannot repair. 

One of the update is kb5003399 and I forgot the other one, will have to boot back to the command prompt.

In the command prompt, I can tell it's not showing my 1TB drive, it's in x:/ with very little space.

Also, wusa.exe doesn't exist in that command prompt. 

Can anyone help to get my system booting again?

MB: GIGABYTE X570 AORUS ELITE WIFI AM4 AMD X570

CPU: AMD RYZEN 5 3600 6-Core 3.6 GHz

GPU: Nvidia 1070<feff><feff>

Memory: 64 GB (4 x 16 GB Crucial Ballistix 32GB Kit (2 x 16GB) DDR4-3600 )

Drive: Samsung 1TB 970 EVO NVMe M.2 Internal SSD

Windows Insider program | Windows Insider preview | Desktop environment and Start menu

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  1. Anonymous
    2021-05-13T14:53:23+00:00

    Something everyone might want to check is open the Device Manager and allow it to show hidden devices.  If a device shows as greyed out, it is not currently available.  Look for any devices you know for sure are not available to your system and uninstall those.  I am not referring to such devices and USB external drives and such.

    If you have onboard components you don't use on a system, such as special controllers, you might disable those in the Bios, if possible.  

    And keep in mind, RAID is required if you are running an Intel Optane memory configuration.

    This is specific to the AMD driver mentioned earlier in this thread. It was incorrectly installed on some devices it wasn't intended for.

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  2. Anonymous
    2021-05-13T14:27:19+00:00

    Something everyone might want to check is open the Device Manager and allow it to show hidden devices.  If a device shows as greyed out, it is not currently available.  Look for any devices you know for sure are not available to your system and uninstall those.  I am not referring to such devices and USB external drives and such.

    If you have onboard components you don't use on a system, such as special controllers, you might disable those in the Bios, if possible.  

    And keep in mind, RAID is required if you are running an Intel Optane memory configuration.

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  3. Anonymous
    2021-05-13T13:45:52+00:00

    Look at your storage controllers. Do you see one that has RAID and Bottom in the title? If so, you are going to want to remove this driver completely from the system.

    -Eddie

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  4. Anonymous
    2021-05-13T08:17:12+00:00

    I have the same problem with my computer.

    MB: GIGABYTE X570 AORUS Master

    CPU: AMD RYZEN 9 5900X

    GPU: Nvidia 2080TI GIGABYTE

    Memory: (4x8) 32GB DDR4-3600

    ![](https://learn-attachment.microsoft.com/api/attachments/07c912b2-5772-4e21-8c0e-b917053f5b33?platform=QnA

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  5. Anonymous
    2021-05-11T00:31:36+00:00

    There is a newer version (9.3.1.19) on the microsoft catalog,can anyone confirm it to be affected?

    https://www.catalog.update.microsoft.com/Search.aspx?q=AMD+scsiadapter

    I've manually updated to this version across the 3 device types, Bottom Device, Controller, and Config Device, after switching my BIOS to SATA and NVMe RAID, and haven't seen any issues. I only had the issue in this thread when I was running in SATA AHCI mode without NVMe RAID enabled (i.e. the mobo defaults).

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