Feature Update version 20H2 installation stuck at 61%

Anonymous
2020-10-15T08:31:27+00:00

I recently opted into the WIndows Insider Program as a Beta User, and ever since, the feature update is continuously getting stuck at 61% in installation stage. I have tried troubleshooting, but it doesn't work as well. Is there any solution to this apart from a fresh install? I do not want to reinstall all my programs afresh.

Windows Insider program | Windows Insider preview | Install, activate, and Windows update

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Anonymous
2020-10-15T13:24:25+00:00

I recently opted into the WIndows Insider Program as a Beta User, and ever since, the feature update is continuously getting stuck at 61% in installation stage. I have tried troubleshooting, but it doesn't work as well. Is there any solution to this apart from a fresh install? I do not want to reinstall all my programs afresh.

Please remove all instances of the Conexant audio drivers, disable the devices in Device Manager, delete the driver files in File Explorer, then retry the update.

-Eddie

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BryceSor 5,500 Reputation points Volunteer Moderator
2020-10-16T19:55:49+00:00

Good to see you have it installed, yes keeping the bios and drivers up to date by checking manually at the manufacturer's web site is best, as the  device manager no longer goes online to search for the latest drivers so don't use that method for checking driver updates.  Even using Windows's update for drivers won't get the best drivers to use sometimes either.

Until they have a fix for Conexant drivers at least you know now how to get around the issue for the next update.

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Anonymous
2021-03-15T15:59:57+00:00

To be clear on the steps:

  1. I remove all the audio devices from here:

Image

  1. download and install the 20H2 update
  2. ?

I leave the UCI64*.dll files were they are?

Thanks for your help and patience :)

  1. Should be Disable the audio devices.
  2. Uninstall the drivers from the devices in step 1.
  3. Check for updates and install the latest version for your device.
  4. Re-enable the disabled devices (if they are not automatically re-enabled).

That should be it.

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  1. BryceSor 5,500 Reputation points Volunteer Moderator
    2020-10-16T06:31:48+00:00

    Hi Ashrut,

    you can get the download from here with your Insider  MSA, if you don't see the download just refresh that page. Your data will be safe but always make a back up just in case.

    Can you disable your sound in the bios and then search Conexant in Windows and delete all you find.

    https://www.microsoft.com/en-us/software-download/windowsinsiderpreviewiso

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  2. Anonymous
    2020-10-16T18:20:10+00:00

    Finally done with the update. One of these things along the line did the trick, not sure which though:

    • I couldn't find an option to disable sound through BIOS, but I did find an Intel Security option which was protecting system devices from unwanted changes. Disabled that. 
    • After continuous disabling the speaker & microphone (Conexant), they were popping up again, found one system device "HD Audio Controller". Disabled and Uninstalled that, which finally disabled the speakers and the former driver from popping back.
    • After this, the update installation was still stuck at 61% for around 20 minutes, at which point I remembered reading about Display Adapter Update somewhere. Started that from the Device Manager as well on the side, and went outside.

    Now, not sure which thing finally worked, but when I came back, the installation was finally complete. Thanks for the support. :)

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