Feature Update version 20H2 installation stuck at 61%

Anonymous
2020-10-15T08:31:27+00:00

I recently opted into the WIndows Insider Program as a Beta User, and ever since, the feature update is continuously getting stuck at 61% in installation stage. I have tried troubleshooting, but it doesn't work as well. Is there any solution to this apart from a fresh install? I do not want to reinstall all my programs afresh.

Windows Insider program | Windows Insider preview | Install, activate, and Windows update

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Anonymous
2020-10-15T13:24:25+00:00

I recently opted into the WIndows Insider Program as a Beta User, and ever since, the feature update is continuously getting stuck at 61% in installation stage. I have tried troubleshooting, but it doesn't work as well. Is there any solution to this apart from a fresh install? I do not want to reinstall all my programs afresh.

Please remove all instances of the Conexant audio drivers, disable the devices in Device Manager, delete the driver files in File Explorer, then retry the update.

-Eddie

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BryceSor 5,500 Reputation points Volunteer Moderator
2020-10-16T19:55:49+00:00

Good to see you have it installed, yes keeping the bios and drivers up to date by checking manually at the manufacturer's web site is best, as the  device manager no longer goes online to search for the latest drivers so don't use that method for checking driver updates.  Even using Windows's update for drivers won't get the best drivers to use sometimes either.

Until they have a fix for Conexant drivers at least you know now how to get around the issue for the next update.

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Anonymous
2021-03-15T15:59:57+00:00

To be clear on the steps:

  1. I remove all the audio devices from here:

Image

  1. download and install the 20H2 update
  2. ?

I leave the UCI64*.dll files were they are?

Thanks for your help and patience :)

  1. Should be Disable the audio devices.
  2. Uninstall the drivers from the devices in step 1.
  3. Check for updates and install the latest version for your device.
  4. Re-enable the disabled devices (if they are not automatically re-enabled).

That should be it.

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  1. Anonymous
    2021-02-19T17:36:34+00:00

    SodBuster1's description helped me.

    My Surface Pro 4, a flickergate beauty, could not get past 61%. I ignored the update for weeks but then other updates would not install pending 20H2 so I had to do something.

    I downloaded the Update Assistant (easy search: Windows 10 Update Assistant), started the update and let it crank and crank. It slowed down around 80%, I thought it was frozen... but then it showed 100% (~40 minutes). It restarted and then it was done. Update complete.

    My other Surfaces updated quietly and without a hitch.

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  2. Anonymous
    2021-01-28T19:22:51+00:00

    So, I had the exact same problem trying to update an HP laptop from Windows 7 to Windows 10 with the Version 20H2 Media Creation tool.

    Turns out, one of the known issues is trying to do this update if you have Conexant Systems audio drivers (which, in my case, were branded 'Bang & Olufsen Audio'). https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-20h2

    You might not even know if your audio drivers were made by Conexant unless you have a tool that will display the drivers' original manufacturer from your installed programs list. (I used the free version of Revo Uninstaller to get this info).

    I looked for any driver updates from HP's support site, and there was a 2019 Conexant driver update available for my laptop. I installed it, re-tried the Windows 10 upgrade tool, and, like magic, it worked!

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