Insider Dev Builds of 21H2 and Windows 11 fail to boot on an Asus ROG G703GXR

Anonymous
2021-07-03T19:52:10+00:00

I've tried just about every release of 21H2 as well as the new release of Windows 11.

So far, they all react the same way.

Download works fine.

Update during restart works fine.

If further updates need to install, that boot sequence works fine and updates continue to install.

Once it reboots with no further updates to install, the post finishes, there is a bit of disk activity after the post before the spinning circle of dots would normally appear.

That is as far as the boot goes.

It just hangs there, indefinitely.

I've left it sit there for over 48 hours to no avail.

My only recourse is to physically power off the laptop, wait, turn back on and the upgrade is rolled back to the 21H1 installation I am running from the insider beta channel.

The G703GXR is a desktop replacement laptop.

It runs an Intel Core i9, 9980HK, 8 core (2.4Ghz to 5Ghz).

It also has an NVidia RTX 2080.

64GB RAM, 8GB VRAM

1 x Samsung 970 Pro 512GB NVMe for boot.

2 x Samsung 980 SSD 1TB (part of storage space)

1 x Samsung 860 QVO 2TB (part of storage space)

2 x Samsung 970 Pro 512GB NVMe inside ROG ESD-S1C USB-C enclosures.

I've checked and triple-checked all the CMOS/UEFI settings, trying different combinations.

I've gone as far as re-installing from scratch using the 21H1 USB ISO image (which cost me my W10 Pro for Workstations digital license when not all the devices matched the prior install).

I then attempted the 21H2 and W11 insider previews again, same hang at the same place.

What are the differences in the boot sequence for 21H2 and W11 from 21H1?

Is there a way to get any logs or debug information from the boots?

Windows Insider program | Windows Insider preview | Install, activate, and Windows update

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  1. Anonymous
    2021-08-25T22:05:28+00:00

    No, it wasn't even remotely close, as was discussing AMD hardware, which none of the g703gx or gxr devices use.

    They are strictly Intel and Nvidia.

    Totally different platform.

    2 completely different platforms.

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  2. Anonymous
    2021-08-26T21:47:11+00:00

    well i have all asus hardware including motherboard and intel cpu. i am running windows 11 on my machine and most likely know the exact page you need to tab to when it comes to bios settings. the asus mobos can be confusing and take alot of different attempts at turning things on and off, reboot rinse and repeat. i have the windows 11 image loaded on a flash drive now and just did a clean install on a few different machines. some old, some new. i should have mentioned i work in IT professionally i was just really frusted when i posted that because i was home sick, out of my element trying to get a brand new gpu to boot so i came to web after exhausting all attempts. I saw your thread said asus and windows 11 so I posted to it. my apologies good luck with your adventure sir!

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  3. CrazyKats 19,415 Reputation points Volunteer Moderator
    2021-08-26T21:55:52+00:00

    well i have all asus hardware including motherboard and intel cpu. i am running windows 11 on my machine and most likely know the exact page you need to tab to when it comes to bios settings. the asus mobos can be confusing and take alot of different attempts at turning things on and off, reboot rinse and repeat. i have the windows 11 image loaded on a flash drive now and just did a clean install on a few different machines. some old, some new. i should have mentioned i work in IT professionally i was just really frusted when i posted that because i was home sick, out of my element trying to get a brand new gpu to boot so i came to web after exhausting all attempts. I saw your thread said asus and windows 11 so I posted to it. my apologies good luck with your adventure sir!

    No apology needed.

    I, as a Moderator moved your thread here because

    I also considered it similar.

    I was politely told to remove it because it wasn't

    relevant by the original poster because they consider

    it their thread.

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  4. Anonymous
    2021-08-27T01:29:10+00:00

    The problem is a platform issue.

    So far, every g703gxr owner has this same problem.

    I've gone through all the BIOS settings, and am familiar with them.

    I've worked with PCs since '85. Windows since V1.

    There is something specific to the laptop platform in that it utilizes the Intel advanced RST nvme controller along with all the rest.

    So, if you have a g703gxr and have it working, then we can talk. If you are using other pc components, then it really doesn't apply.

    I opened the thread for a very specific configuration, that every owner reports this failure. Since your config doesn't match, it doesn't have anything to do with it.

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  5. BryceSor 5,500 Reputation points Volunteer Moderator
    2021-08-27T03:39:43+00:00

    Hi TDK Dark Knight,

    Read this link then download and use SetupDiag and post a link to the log (use OneDrive or online storage) that tells you why it failing and someone might be able to figure out your problem, don't post the log itself as they can be large.

    SetupDiag - Windows Deployment | Microsoft Docs

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