I am unable to run the game PHANTASY STAR ONLINE2 NEW GENESIS after updating the latest version (22000) released on the Dev channel (game website: 『PSO2 ニュージェネシス』プレイヤーズサイト|SEGA). I have also submitted an enquiry to the game company and other games and apps are currently working normally. As shown in the picture.The text in the diagram means that an unanticipated error has occurred.
Running the program in compatibility mode still did not resolve the problem.