Windows 11 Build 22000.51 - Settings Fails to Launch for Devices with Multiple User Accounts

Anonymous
2021-06-28T18:26:20+00:00

Hello Windows Insiders!

We released the first preview build of Windows 11 today to the Dev Channel.  We're excited and hope you are as well!

There is currently a known issue that affects devices with multiple user accounts that take this upgrade.  Here are the details and a workaround for the bug.

Who:  Dev Channel users installing the upgrade to build 22000.51

What:  Settings app will fail to launch on devices that have multiple user accounts prior to the build install

Why:  Known bug causing the issue, fix is underway for a future preview build

To work around this issue after the install, please follow these steps:

  1. Ensure all work is saved on the device.  Close open applications.
  2. Click Start
  3. Type powershell and select/launch the Windows PowerShell application

4. Copy/paste and execute this ENTIRE command:

- *Get-appxpackage microsoft.ui.xaml.cbs |? {($\_.version -ne "2.62106.1002.0")} | remove-appxpackageAdd-appxpackage -Register -DisableDevelopmentMode -ForceApplicationShutdown C:\Windows\SystemApps\Microsoft.UI.Xaml.CBS\_8wekyb3d8bbwe\AppxManifest.xmlGet-appxpackage microsoft.ui.xaml.cbs |? {($\_.version -ne "2.62106.1002.0")} | remove-appxpackageAdd-appxpackage -Register -DisableDevelopmentMode -ForceApplicationShutdown C:\Windows\SystemApps\Microsoft.UI.Xaml.CBS\_8wekyb3d8bbwe\AppxManifest.xml*
  1. Once completed, please try to open the Settings app.  If it opens successfully, you're done!
  2. If the issue persists, please paste and re-run the command a second time
  3. After running the script a second time, please open the Settings app again.
  4. If the crash issues persists, please reboot the device and this should complete the process.

That should fix affected devices. We're also working on a fix that will be included in a future preview build to prevent users from needing this workaround.

Please share below if you have any questions about this workaround or if you have any issues when running it.

Thank you!

Windows Insider program | Windows Insider preview | Install, activate, and Windows update

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  1. Anonymous
    2021-09-03T03:48:54+00:00

    Thank you for the suggestion. However I was able to recover the taskbar along with the settings menu without having to factory reset. See Legitablelegend post:

    "idk if this will work for everyone and i posted it in some replies but it worked for me so i wanna tell ppl. i saw a temp solution and it worked for me. run cmd and paste

    reg delete HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\IrisService /f && shutdown -r -t 0

    my pc restarted and then my start bar was back and i could use my settings."

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  2. Anonymous
    2021-09-03T04:40:10+00:00
    1. Use CTRL-ALT-DEL and choose to open Task Manager.
    2. Choose "More details" at the bottom of Task Manager to expand Task Manager.
    3. Go to "File" and choose "Run new task".
    4. Type "cmd" in the "Open" field.
    5. Paste the following: reg delete HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\IrisService /f && shutdown -r -t 0
    6. Hit enter, and then your PC should reboot. After rebooting, everything should be back to normal.

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  3. Anonymous
    2021-09-03T06:26:36+00:00

    The same thing happens for me, except it goes back to broken when I log back in. Any ideas?

    Try the Powershell fix then end the task before restarting, let me know how it goes.

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  4. Anonymous
    2021-09-03T08:58:23+00:00

    Hello,

    This worked for me

    Im a 4 years cybersecurity and OS student (we dont work on windows for now so i do not know precisely how it works) and tried all i found on the web that for me had a chance to work.

    Only this worked for me and I was able to access to windows update, wait for a new Update that resolve this

    Tanks so much to LegitableLegends, I was already seeing the process of reinstalling W10 and loosing few days to reinstall all my stuff with my poor internet connection etc ...

    Thanks

    Platform : W11 22000.176 with multiple accounts (here I dont see any coincidences but it's true so I precise)

    Modifications on the system : Just APFS fs driver and drives and else, no big ones, just WSL 2 not common configuration to use flatpak (add dbus and systemd)

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  5. Anonymous
    2021-09-03T14:51:20+00:00

    It does work. Thanks buddy:):)

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