Windows 11 Build 22000.51 - Settings Fails to Launch for Devices with Multiple User Accounts

Anonymous
2021-06-28T18:26:20+00:00

Hello Windows Insiders!

We released the first preview build of Windows 11 today to the Dev Channel.  We're excited and hope you are as well!

There is currently a known issue that affects devices with multiple user accounts that take this upgrade.  Here are the details and a workaround for the bug.

Who:  Dev Channel users installing the upgrade to build 22000.51

What:  Settings app will fail to launch on devices that have multiple user accounts prior to the build install

Why:  Known bug causing the issue, fix is underway for a future preview build

To work around this issue after the install, please follow these steps:

  1. Ensure all work is saved on the device.  Close open applications.
  2. Click Start
  3. Type powershell and select/launch the Windows PowerShell application

4. Copy/paste and execute this ENTIRE command:

- *Get-appxpackage microsoft.ui.xaml.cbs |? {($\_.version -ne "2.62106.1002.0")} | remove-appxpackageAdd-appxpackage -Register -DisableDevelopmentMode -ForceApplicationShutdown C:\Windows\SystemApps\Microsoft.UI.Xaml.CBS\_8wekyb3d8bbwe\AppxManifest.xmlGet-appxpackage microsoft.ui.xaml.cbs |? {($\_.version -ne "2.62106.1002.0")} | remove-appxpackageAdd-appxpackage -Register -DisableDevelopmentMode -ForceApplicationShutdown C:\Windows\SystemApps\Microsoft.UI.Xaml.CBS\_8wekyb3d8bbwe\AppxManifest.xml*
  1. Once completed, please try to open the Settings app.  If it opens successfully, you're done!
  2. If the issue persists, please paste and re-run the command a second time
  3. After running the script a second time, please open the Settings app again.
  4. If the crash issues persists, please reboot the device and this should complete the process.

That should fix affected devices. We're also working on a fix that will be included in a future preview build to prevent users from needing this workaround.

Please share below if you have any questions about this workaround or if you have any issues when running it.

Thank you!

Windows Insider program | Windows Insider preview | Install, activate, and Windows update

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  1. Anonymous
    2021-09-03T03:32:32+00:00

    idk if this will work for everyone and i posted it in some replies but it worked for me so i wanna tell ppl. i saw a temp solution and it worked for me. run cmd and paste 

    reg delete HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\IrisService /f && shutdown -r -t 0

    my pc restarted and then my start bar was back and i could use my settings.

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  2. Anonymous
    2021-09-03T03:30:33+00:00

    i saw a temp solution and it worked for em. run cmd instead of power shell and paste

    reg delete HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\IrisService /f && shutdown -r -t 0

    my pc restarted and then my start bar was back and i could use my settings and i didnt lose anything.

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  3. Anonymous
    2021-09-03T03:29:43+00:00

    i saw a temp solution and it worked for em. run cmd instead of power shell and paste

    reg delete HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\IrisService /f && shutdown -r -t 0

    my pc restarted and then my start bar was back and i could use my settings.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-09-03T03:02:31+00:00

    Hi,

    Same issue with my system as well. Is it resolved now?

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  5. Anonymous
    2021-09-03T02:53:02+00:00

    i installed the latest update last night. and after the update there was no taskbar icons and there no apps responding except task manager. if you have the same problem, then the only fix i found is to reset the pc. to do this follow the steps shown below:

    1. open task manger by pressing ctrl+shift+esc
    2. then file>run new task
    3. then type "cmd" and press ok
    4. then type "systemreset –factoryreset" on the commad promot
    5. then press keep my file then do the next steps

    note: this steps will reset your pc and deletes all the apps you installed to your pc

    you can see difference from those images

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