Windows 11 Build 22000.51 - Settings Fails to Launch for Devices with Multiple User Accounts

Anonymous
2021-06-28T18:26:20+00:00

Hello Windows Insiders!

We released the first preview build of Windows 11 today to the Dev Channel.  We're excited and hope you are as well!

There is currently a known issue that affects devices with multiple user accounts that take this upgrade.  Here are the details and a workaround for the bug.

Who:  Dev Channel users installing the upgrade to build 22000.51

What:  Settings app will fail to launch on devices that have multiple user accounts prior to the build install

Why:  Known bug causing the issue, fix is underway for a future preview build

To work around this issue after the install, please follow these steps:

  1. Ensure all work is saved on the device.  Close open applications.
  2. Click Start
  3. Type powershell and select/launch the Windows PowerShell application

4. Copy/paste and execute this ENTIRE command:

- *Get-appxpackage microsoft.ui.xaml.cbs |? {($\_.version -ne "2.62106.1002.0")} | remove-appxpackageAdd-appxpackage -Register -DisableDevelopmentMode -ForceApplicationShutdown C:\Windows\SystemApps\Microsoft.UI.Xaml.CBS\_8wekyb3d8bbwe\AppxManifest.xmlGet-appxpackage microsoft.ui.xaml.cbs |? {($\_.version -ne "2.62106.1002.0")} | remove-appxpackageAdd-appxpackage -Register -DisableDevelopmentMode -ForceApplicationShutdown C:\Windows\SystemApps\Microsoft.UI.Xaml.CBS\_8wekyb3d8bbwe\AppxManifest.xml*
  1. Once completed, please try to open the Settings app.  If it opens successfully, you're done!
  2. If the issue persists, please paste and re-run the command a second time
  3. After running the script a second time, please open the Settings app again.
  4. If the crash issues persists, please reboot the device and this should complete the process.

That should fix affected devices. We're also working on a fix that will be included in a future preview build to prevent users from needing this workaround.

Please share below if you have any questions about this workaround or if you have any issues when running it.

Thank you!

Windows Insider program | Windows Insider preview | Install, activate, and Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

94 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-06-29T22:04:01+00:00
    2. I use lenovo 81YM and how to fix it?

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  2. Anonymous
    2021-07-04T05:27:29+00:00

    SOLVED: I had this issue with just the Language Bar showing after the Preview Upgrade. I couldn't access the Start Menu, Settings etc and here is how I fixed it. PLEASE READ EVERYTHING FIRST. Press alt+ctrl+delete - Task Manager - File - Run New Task - msconfig - Click "Services" Tab - Check Hide All Microsoft Services - then Disable All - Click Apply and Restart Later - Also try disabling all Startup Programs - Press alt+ctrl+delete - Task Manager - Startup Tab - Disable all Startup Items one by one. Restart your PC. Don't Worry this may not completely work until the Next Step. If it doesn't allow you to log in the next thing I did was - Press alt+ctrl+delete - Task Manager. Then Scroll all the way down to "Windows Logon Application" then right Click and end process. Your Desktop should be visible now (and should stay that way when you restart) if not try Press alt+ctrl+delete - Task Manager. Then Scroll all the way down to "Windows Start-up Application" then right Click and end process - Your Desktop should be visible now (and should stay that way when you restart) Hope this helped. The first step of disabling all non Microsoft Services and Startup Programs may not be the Issue so this step may not be necessary. Also to be honest I cannot remember if it was the End Process of the "Windows Logon Application" or the "Windows Start-up Application" that did it as I had a few drinks by this stage. Although when you end the Process it takes you straight to the Desktop with everything available. Good Luck, Stay Positive and Be Well.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  3. Anonymous
    2021-09-03T03:32:32+00:00

    idk if this will work for everyone and i posted it in some replies but it worked for me so i wanna tell ppl. i saw a temp solution and it worked for me. run cmd and paste 

    reg delete HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\IrisService /f && shutdown -r -t 0

    my pc restarted and then my start bar was back and i could use my settings.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2021-07-15T23:26:55+00:00

    Settings will not work, no matter how many times i try the command and restart device( also i do not have multiple accounts, it's only one, the problem is not only for those with multiple accounts)

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. Anonymous
    2021-07-04T09:54:43+00:00

    Don't necessary swith off any services.

    1. Known problem with power managment on laptops.

    Explorer restart when battery charged. Try discharge battery or unplug power supply.

    1. If default ui not english need switch it to english

    Powershell:

    Set-WinUILanguageOwerride -Language en-US

    After Win+L do restart

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments