This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
After installing Windows 10 Technical Preview (a clean install) pretty much 99% of my games stopped working. Most of these I got on Steam, so when I try to play one, it starts the first-time setup, where it tries to install DirectX and then it just returns to desktop. If I try again, it just does the same, but if it's one of the few games which don't install it when running them the first time (i.e., Binding of Isaac), then it has no problems.
After that, I tried to play a couple of relatively new games I got from GoG, but they gave me error messages when trying to install DirectX. They still install, but if I try to play them they don't run because they can't find DirectX-related dlls in the computer.
According to Dxdiag, though, DirectX 11 is installed. Reading forums, it seems to me that most people can play games with no problem with the Tech Preview, but some can't because Windows 10 doesn't recognize their graphic cards, and they have to switch to integrated graphics. I can't do this, as my motherboard doesn't have them, but at least when checking system information it seems that the OS recognizes the card (a Radeon Hd 4870, not exactly cutting edge stuff...), so not sure if it's the same, though it might be, as I tried installing the latest drivers for Windows 7/8 and couldn't. Has anybody had similar problems? And did anyone manage to solve them, and how?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
I would suggest you to provide the feedback in the feedback app so that it will be implemented in the future Builds.
Updates and feedback
http://windows.microsoft.com/en-us/windows/preview-updates-feedback-pc
Hope this helps. Let us know if you have any other issues with Windows in future.
Hi Benjamin,
Thank you so much for posting your query on this forum. You have reached the right place. Let us work together to find the root cause of this issue and try resolving it.
I would like to know – What is the exact error message/code that you get while the games try to install the DirectX on the computer?
This issue seems to be due to some issues with the graphics card or its drivers on the computer. I would suggest you to try updating the graphics card drivers and check if that resolves the issue. To do this, I would suggest you to refer to the article given below and try the suggestions given in it and check if that resolves the issue.
Troubleshoot video card problems
Hope this is helpful. Please get back to us with the results.
you have to update your Direct X with this: http://www.microsoft.com/en-us/download/details.aspx?id=8109 it will download and install/update all the necessary Direct X libraries required by most of the games.
Hi Rajesh,
I had tried to update the drivers directly from AMD. However, when I tried to install them, setup said that it wasn't able to do so. I tried now to update them from the Device Manager (where my card appears, so at least some form of driver is there, I guess), it connects to Windows Update but says that my drivers are up to date. I see that AMD uploaded some beta drivers this week, however these are only for newer cards and I can't use them (for older cards, they haven't updated them since last year).
When Steam tries to install DirectX, I don't get any error message, it just drops to desktop. However, when trying to run the DirectX executable, or try to install a game that runs it as part of their own install process, it gives an error message that says "An internal system error occurred. Please refer to DXError.log and DirectX.log in your Windows folder to determine problem.". These files aren't on the Windows folder, though, nor can I find them through the search function on the start menu. Also, as mentioned, when running Dxdiag it says that DirectX 11 is installed, but still games either don't work at all (in Steam) or give error messages (in other cases).
I seem to be getting this same issue. None of my steam games will launch anymore. However I can run Battlefield 4