This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hey, I've signed up for the Windows Insider programme from the website. However, when I go to the Windows Insider tab in Windows Update settings, it gives me the error "We can't reach the Windows Insider Programme right now. Please try again later or check the forums for info".
I've tried restarting my computer (multiple times), disabling my antivirus + firewall, and enabling all diagnostics data to Windows. It still isn't working. Can anyone advise?
Thank you!
Jack.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have also been in the Insider program for years. I am receiving the same error message "We can't reach the Windows Insider
Program right now. Please try again later or check the forums for info". I have 3 Windows 11 PC's in the Insider Program
receiving the same message, I am not receiving the error message on my 4 Windows 10 PC's, so I doubt if it is our computers.
How many screen caps do you need to see?
The system has not been responding for hours.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 21%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Couple of other things to check!
make sure send optional data is enabled
Make sure data collection is set on three.
If all those settings are correct, then maybe it's a MS issue so needs to be sorted by them. FYI all my beta's, Dev's and Canary aren't facing this issue so it might also be location issue.
DONT UNDERSTAND WHAT IS THIS ISSUE STILL CAN NOT SOLVED AND TRY ALL BUT NOT WORKING ANYTHING
Facing the same problem from yesterday.