We can't reach the Windows Insider Programme right now

Anonymous
2023-08-19T11:03:27+00:00

Hey, I've signed up for the Windows Insider programme from the website. However, when I go to the Windows Insider tab in Windows Update settings, it gives me the error "We can't reach the Windows Insider Programme right now. Please try again later or check the forums for info".

I've tried restarting my computer (multiple times), disabling my antivirus + firewall, and enabling all diagnostics data to Windows. It still isn't working. Can anyone advise?

Thank you!

Jack.

Windows Insider program | Windows Insider preview | Install, activate, and Windows update

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  1. Anonymous
    2023-08-19T20:06:07+00:00

    I can see it's not just me having this problem. I've been in the Insider program for years and this has happened before, maybe not this long though. Microsoft could just say yes, guys, we're having a problem and are working on it? No?

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  2. Anonymous
    2023-08-19T15:37:51+00:00

    I tried your method but it did not solve anything, it still says We can't reach the Windows Insider Program right now. Please try again later or check the forums for info.

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  3. Anonymous
    2023-08-19T12:34:56+00:00

    This does not work for me on build 22631.2191

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  4. Anonymous
    2023-08-19T20:10:25+00:00

    would be great but, here we are trying to figure out if it's our own computers or microsoft

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  5. BryceSor 5,510 Reputation points Volunteer Moderator
    2023-08-19T11:32:44+00:00

    Hi JackThorn,

    Try doing the following and see if it helps.

    1. Open the regedit
    2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost
    3. On left panel right click that key and delete it.
    4. Close regedit and restart

    Image

    Windows will rebuild the folder once you reboot.

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