Hi Sibro,
His battery is dead flat so can't turn the laptop on even with the charger plugged in so installing software at this stage isn't going to happen.
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laptop stop charging when i upgread to windows 11. However the charging sign shows costantly but there is no increase in laptop`s battery percentage
please suggest what should i do
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Hi Sibro,
His battery is dead flat so can't turn the laptop on even with the charger plugged in so installing software at this stage isn't going to happen.
Hi Sibro,
His battery is dead flat so can't turn the laptop on even with the charger plugged in so installing software at this stage isn't going to happen.
Hi BryceSor,
I didn't know that, probably missed his comment.
Be that as it may, even with a flat battery the laptop should boot using the charger. Something else must be going on, bad charger or bad plug or bad battery or something...
Hi Sibro,
His battery is dead flat so can't turn the laptop on even with the charger plugged in so installing software at this stage isn't going to happen.
Hence even the 30 sec hold the power button in may also not work and it may require a jump start by a PC repair professional. Once it has some charge then the 30 sec hold should then work - I have done this a number of times with different Lenovos.
Hi Microsoft,
I have the same issue with my brand new MSI laptop.
I upgraded to windows11 and the battery is not going up anymore.
Really disappointing, it is such a straight forward use case.
Please help us out.
Thanks,
Nagendra
After updating the system to windows11, battery charger connected symbol is not being shown even if the charger is connected.
Can you please help in resolving the issue as we are blocked on usage of the device?