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laptop stop charging when i upgread to windows 11. However the charging sign shows costantly but there is no increase in laptop`s battery percentage
please suggest what should i do
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
After updating the system to windows11, battery charger connected symbol is not being shown even if the charger is connected.
Can you please help in resolving the issue as we are blocked on usage of the device?
Did you try clicking the sound or Internet access
icons in the bottom right corner?
Sometimes those features are lumped together
under 1 icon.
Why would the battery icon be blocking you from
using your device?
After updating the system to windows11, battery charger connected symbol is not being shown even if the charger is connected.
Can you please help in resolving the issue as we are blocked on usage of the device?
Hi Microsoft,
I have the same issue with my brand new MSI laptop.
I upgraded to windows11 and the battery is not going up anymore.
Really disappointing, it is such a straight forward use case.
Please help us out.
Thanks,
Nagendra
Hi Sibro,
His battery is dead flat so can't turn the laptop on even with the charger plugged in so installing software at this stage isn't going to happen.
Hence even the 30 sec hold the power button in may also not work and it may require a jump start by a PC repair professional. Once it has some charge then the 30 sec hold should then work - I have done this a number of times with different Lenovos.
Hi Sibro,
His battery is dead flat so can't turn the laptop on even with the charger plugged in so installing software at this stage isn't going to happen.
Hi BryceSor,
I didn't know that, probably missed his comment.
Be that as it may, even with a flat battery the laptop should boot using the charger. Something else must be going on, bad charger or bad plug or bad battery or something...