APC INDEX MISMATCH when I launch roblox.

Anonymous
2025-03-02T12:18:28+00:00

basically the title. i have tried everything: bloxstrap, plain roblox. even the roblox from Microsoft store. it just randomly crashes since yesterday. it does not work anymore today. any way to troubleshoot this?

by the way it is a green screen of death

Windows Insider program | Windows Insider preview | Microsoft Store

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  1. BryceSor 5,500 Reputation points Volunteer Moderator
    2025-03-08T04:18:13+00:00

    Update your build. 27808 is out.

    Fixes[Gaming]

    • Fixed an issue leading to some popular games like Roblox potentially having a bugcheck (green screen) on launch on Build 27802.

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  2. Anonymous
    2025-03-07T05:48:20+00:00

    Thanks for clarifying this. I guess I forgot to look at the latest release notes :)

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  3. Anonymous
    2025-03-07T05:38:33+00:00

    hi all, in the latest canary build blog post (27802) there is a part in the bugs section where popular games like roblox make a gsod/bugcheck. they will fix this in the next build. i will now ask for this question to be closed.

    note: the computer that has canary is not my main computer, it is for testing.

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  4. Anonymous
    2025-03-05T11:36:15+00:00

    Here are the dumps: uh

    • When did the problem start?
    • For example, have Windows, graphics card drivers, or other hardware drivers been updated recently?
    • Has new software or tools been installed?
    • Some third-party software may conflict with the system and cause instability.

    The problem started randomly. I did not update anything or install new software.

    I attempted to reinstall Roblox, but it doesn't work. Both UWP and the Roblox downloaded the website give this GSOD almost immediately. (I tried Bloxstrap, but it also green screens.)

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  5. Anonymous
    2025-03-05T11:26:14+00:00

    I am aware that I am on an Insider build, specifically Canary. (I am mindful that Canary has bugs. I am just a tester.)

    27802.1000 is the build that I am on.

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