Faulting application name: SearchHost.exe

Anonymous
2021-07-11T10:18:50+00:00

Sometimes my pc crashes, I am currently using Windows 11 but I also had this problem in Windows 10

These are windows logs:

Faulting application name: SearchHost.exe, version: 421.17400.45.0, time stamp: 0x60dbb97d

Faulting module name: Windows.UI.Xaml.dll, version: 10.0.22000.65, time stamp: 0xde966c38

Exception code: 0xc000027b

Fault offset: 0x0000000000838910

Faulting process id: 0x1de4

Faulting application start time: 0x01d7761f73fd1ca7

Faulting application path: C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe

Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll

Report Id: 92ef8576-5d34-4b52-ad44-0fbbb720f2f7

Faulting package full name: MicrosoftWindows.Client.CBS_421.17400.45.3_x64__cw5n1h2txyewy

Faulting package-relative application ID: CortanaUI

Windows Insider program | Windows Insider preview | Search

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  1. Anonymous
    2021-07-12T06:40:47+00:00

    Hi,

     

    Thank you for writing to Microsoft Community Forums.

     

    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

     

    • What is the make and model of the PCs/motherboards?
    • What is the make and model of the Processor?
    • Does it meet all the specified system requirements?
    • Did you run the PC health check tool earlier?
    • Are you getting any blue screen error?

    Seems that the Cortana app is causing this issue, in that case we would suggest you to Reset Cortana and check. Please perform the below steps:

    1. Press Windows + I key to open Windows Settings.
    2. Click on Apps and select Apps & feature from the left pane.
    3. Scroll and look for the Cortana app.
    4. Select the app and click on Advanced option.
    5. Click on Reset and once you see a tick mark, then relaunch and check.

    Also, try booting your PC in clean boot. Refer to the article on How to perform a clean boot in Windows

     

    **Note:**Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Also, you may not be able to use some programs in clean boot. 

     

    If performing a clean boot fixes the issue then, please refer to the section How to determine what is causing the problem after you do a clean boot to check which program is causing the issue.

     

    Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting to boot the computer in to normal mode after troubleshooting.

    Regards,

     

    Aditya Roy

    Microsoft Community – Moderator

    Motherboard: Biostar H61MLV3 (Ver 8.0)

    Proccessor: Intel Core i7-3770

    Requirements: My PC has all the minimums, but does not have TPM, UEFI and Secure boot, But I also had this problem in Windows 10,

    PC health check: Yes, But no problems are shown

    Blue Screen: No, no blue screen is displayed, and only the system crashes and a horrible sounds like noise, and if I do not restart, the system itself will restart after a few minutes The sound I hear when its crash (I heard this sound when its crashed in Windows 10): https://drive.google.com/file/d/1zwEMpjiUwxzoOgOegQQSNMjaCLuvWnW2/view?usp=sharing

    I now want to follow your recommended steps to reset Cortana, and also clean boot, I will let you know the result

    Thanks.

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  2. Anonymous
    2021-07-11T15:29:16+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

    • What is the make and model of the PCs/motherboards?
    • What is the make and model of the Processor?
    • Does it meet all the specified system requirements?
    • Did you run the PC health check tool earlier?
    • Are you getting any blue screen error?

    Seems that the Cortana app is causing this issue, in that case we would suggest you to Reset Cortana and check. Please perform the below steps:

    1. Press Windows + I key to open Windows Settings.
    2. Click on Apps and select Apps & feature from the left pane.
    3. Scroll and look for the Cortana app.
    4. Select the app and click on Advanced option.
    5. Click on Reset and once you see a tick mark, then relaunch and check.

    Also, try booting your PC in clean boot. Refer to the article on How to perform a clean boot in Windows

    **Note:**Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Also, you may not be able to use some programs in clean boot. 

    If performing a clean boot fixes the issue then, please refer to the section How to determine what is causing the problem after you do a clean boot to check which program is causing the issue.

    Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting to boot the computer in to normal mode after troubleshooting.

    Regards,

    Aditya Roy

    Microsoft Community – Moderator

    Was this answer helpful?

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