Sync issue in Mail app

Anonymous
2021-09-09T15:14:12+00:00

Windows Insider Dev build 22449.1000. The Mail app is failing to download any messages with the error code 0x80090001. I have tried deleting the email account and entering it again but still the same result. Wi-Fi connection is functioning normally and email via the web browser functions normally.

UPDATE

Now installed new Dev build 22454.1000. The app still does not sync but now no longer shows an error message.

I have tried adding the email account using advanced settings but still no luck.

The same email account works fine on my other computers running both windows 10 and windows 11

*********Original Title : Mail app not working*****

Windows Insider program | Apps on Insider preview

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  1. Anonymous
    2022-01-30T20:55:40+00:00

    I submitted feedback (reported in message on page 1 of this topic) and the link is:

    https://aka.ms/AAdsb6t

    Same engineer as on the feedack that you found a year old.

    Thanks,

    It seems to be fixed now, that's the good news! πŸ˜‰

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  2. Anonymous
    2022-01-30T20:42:56+00:00

    I submitted feedback (reported in message on page 1 of this topic) and the link is:

    https://aka.ms/AAdsb6t

    Same engineer as on the feedack that you found a year old.

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  3. Anonymous
    2022-01-30T19:22:28+00:00

    Ok, I installed 22543 over Win 10 1503 and the Mail app continued to work as it should with IMAP accounts.

    I find it weird that this issue and fix was never even listed as a known issue all this time or a fix in the newer build.

    Nothing shown on FBH submission after the initial MS engineer response 5 months ago.

    Hi,

    This is the only one I found from a year ago, if there is one specific from 5 months ago, I could not find it.

    I saw a collection of reports on Mail App problems, maybe it is one of those? 😎

    https://aka.ms/AAfllxo

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  4. Anonymous
    2022-01-30T18:20:36+00:00

    Ok, I installed 22543 over Win 10 1503 and the Mail app continued to work as it should with IMAP accounts.

    I find it weird that this issue and fix was never even listed as a know issue all this time or a fix in the newer build.

    Nothing shown on FBH submission after the initial MS engineer response 5 months ago.

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  5. Anonymous
    2022-01-30T18:17:53+00:00

    Ok, I installed 22543 over Win 10 1503 and the Mail app continued to work as it should with IMAP accounts.

    I find it weird that this issue and fix was never even listed as a known issue all this time or a fix in the newer build.

    Welcome to MS world!

    They don't list all the reported or fixed bugs, there are bugs unsolved for years and never listed in the known issues. 🀐

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