Sync issue in Mail app

Anonymous
2021-09-09T15:14:12+00:00

Windows Insider Dev build 22449.1000. The Mail app is failing to download any messages with the error code 0x80090001. I have tried deleting the email account and entering it again but still the same result. Wi-Fi connection is functioning normally and email via the web browser functions normally.

UPDATE

Now installed new Dev build 22454.1000. The app still does not sync but now no longer shows an error message.

I have tried adding the email account using advanced settings but still no luck.

The same email account works fine on my other computers running both windows 10 and windows 11

*********Original Title : Mail app not working*****

Windows Insider program | Apps on Insider preview

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  1. Anonymous
    2021-11-04T23:15:02+00:00

    Hi Eddie,

    Just to verify that the procedure with the app password works, I added the account in MS Mail on my public build 22000.282 and the yahoo emailed worked fine.

    The same procedure with Build 22494.1000 does not work and cannot get any mail from the yahoo server.

    You can see here that the App password worked fine with build 22000.282 and got the email from the server:

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  2. Anonymous
    2021-11-04T21:50:09+00:00

    Eddie, I do not use Yahoo mail.

    My primary email IMAP account is through Hover.com and the rest are Comcast.net and none of them will Sync in the Mail app when using any of the Dev Builds, but the regular Win 11 and Beta builds work fine. Also no issue with Win 10.

    4F05D7D9-9AD6-487E-9A55-D5D648B92840:7

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  3. Anonymous
    2021-11-04T21:24:10+00:00

    Thanks. I'll relay this back to the team investigating.

    -Eddie

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  4. Anonymous
    2021-11-04T21:02:09+00:00

    Yes. I tried to delete and add it at least 5 times. The app password does work when using Outlook 365.

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  5. Anonymous
    2021-11-04T20:56:24+00:00

    Hi Eddie,

    Just tried following your procedure removed the account and added it back using the app password, but did not change the result here.

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