A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Same here, suspended and no reason why...
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I have found out that my Rewards account was suspended today. I was not given notice, nor explanation, and since I'm not one who is constantly checking my rewards, I'm not sure how long this was going on. What I remember is that I had something of around 50k points, as I would use Bing pretty liberally.
This is the message I get when going to my Rewards dash:
Your Microsoft Rewards account has been suspended.
Our research indicates that you or your Microsoft Rewards account has engaged in one or more violations of the Microsoft Services Agreement, which may include, but is not limited to:
Learn moreabout the Microsoft Rewards program
I have tried contacting Rewards support, but it informs me that because I'm not following the rules, I can't contact support. All the message boxes are grayed out and I can't type in them. So I can't ask what I'm not following, nor can I ask for an appeal in case I tripped over a terms of service without knowing, or if it was just a glitch. I don't even know if I actually did violate ToS, as reading over the rules, it's not presently clear what I might've done. If I actually did something that I'm not inclined to correct, I would at least like to know.
(I have had the Rewards account for quite a while, and this is the first time any issue came up.)
I have contacted Microsoft Support, but they had no jurisdiction over Rewards, so they couldn't tell me what I was looking for. They directed me here.
I just want to know: What did I do wrong, was it legitimate, and if/how I can correct it.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
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Same here, suspended and no reason why...
They finally fixed the suspension and put my rewards back on so everyone check their rewards to see if it's back
yes, mine are back as well
Yeah mine was suspended too and it it still is with no fix. This is major **** up and has me reconsidering my Xbox Game Pass membership.
Pretty sure that's case.. redeemed two separate $3 gift cards yesterday to help pay for something and got banned today permanently it said.. when I logged on today it says something about joining rewards program, since I'm already in thought nothing of it so clicked A right away then it popped up instantly that my account was "suspended permanently"... ridiculous..
Edit - Logged on this morning and it seems like they fixed it for me. Must've been a bug for everybody cause of that pop up when first signing in..