Rewards saying oops looks like you're on the go, but I'm not.

Anonymous
2023-05-07T23:34:59+00:00

Starting today I am getting this error message on my phone and on my computer "oops! looks like you're on the go". I'm at home I'm not in another country yet it says oops looks like you're on the go and it will not allow me to do my rewards.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-05-08T00:10:10+00:00

    Hi k3hfish,

    Let me help you.

    Please make sure you go through the troubleshooting steps on your device, just in case:

    1. Clearing the cache and cookies of your browser. If you are using the Microsoft Edge browser, go to Settings > Privacy > Clear browsing data and select Ctrl+Shift+Del.
    2. Changing browsers.
    3. Disabling extensions / going incognito or in-private browsing.
    4. Disconnect from VPN or Proxy server.

    If the issue persists, try connecting to a different internet source. Kindly let me know the result.

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  2. Anonymous
    2023-05-08T05:51:54+00:00

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  3. Anonymous
    2023-05-08T08:47:43+00:00

    It's still showing that problem

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  4. Anonymous
    2023-05-08T18:57:33+00:00

    Mine also says "Oops! Looks like you are on the go"

    I am not on the go. I have tried different browsers, clearing my cache, no VPN, etc.

    I'm not sure what is meant by "different internet source" since I've been using my ISP for years without problems until now

    This is going to make a lot of people stop using Bing as their search engine

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    30+ people found this answer helpful.
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  5. Anonymous
    2023-05-08T23:58:31+00:00

    I’m having the same issue as well. Started today. I’m not in another country.

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    8 people found this answer helpful.
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