Rewards saying oops looks like you're on the go, but I'm not.

Anonymous
2023-05-07T23:34:59+00:00

Starting today I am getting this error message on my phone and on my computer "oops! looks like you're on the go". I'm at home I'm not in another country yet it says oops looks like you're on the go and it will not allow me to do my rewards.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-05-10T14:09:04+00:00

    Starting today I am getting this error message on my phone and on my computer "oops! looks like you're on the move". I'm at home I'm not in another country yet it says oops looks like you're on the move and it will not allow me to do my rewards.

    Error happening

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  2. Anonymous
    2023-05-10T03:47:18+00:00

    Can you kindly tell me what exactly you did to resolve this issue? Because I've tried the above stated method a few times now however to no avail. I would very much appreciate it if you would help me out.

    Thank You.

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  3. Anonymous
    2023-05-10T02:14:24+00:00

    Yes, this must be a glitch or something. But, I'm glad everything is back to normal now.

    If there's a need to contact the Rewards team you may do so by filling in a support request here: https://support.microsoft.com/en-us/supportrequ...

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  4. Anonymous
    2023-05-09T18:47:25+00:00

    I've just got this problem after winning 500 points in the Microsoft wheel spin thingy

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    30+ people found this answer helpful.
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  5. Anonymous
    2023-05-09T17:03:28+00:00

    I did these things several days ago, a few times and nothing worked.

    But, today, 05/09/23 at approximately 1:05PM the issue went away.

    Before that the issue was there and then all of a sudden it was not.

    But, now I've lost my steak of probably several months.

    I'm just going to give up on trying to get Microsoft to fix my streak.

    I'll just be hoping the same issue doesn't pop up again.

    I hope everyone else having this issue is now fine. MS must have done something

    to fix it.

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    9 people found this answer helpful.
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