Rewards saying oops looks like you're on the go, but I'm not.

Anonymous
2023-05-07T23:34:59+00:00

Starting today I am getting this error message on my phone and on my computer "oops! looks like you're on the go". I'm at home I'm not in another country yet it says oops looks like you're on the go and it will not allow me to do my rewards.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-08-29T10:14:31+00:00

    Got the error today. I'm in Italy.

    Never used a VPN in my life.

    With Microsoft Start I managed to read the news, than I got the error and I'm locked out from getting any point or redeeming the points I own.

    Microsoft please fix this because now it's MONTHS the bug is going on and clearly there is something wrong from your side.

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  2. Anonymous
    2023-08-16T05:57:34+00:00

    This is the boiler-plate response that I received.

    I have just returned from holiday abroad, but I did not actively engage with the Bing rewards scheme - if I inadvertently earned points in search they should have surely not registered, although if that is correct it would suggest MS don't want us to travel?

    I tried raising the question again, but they state the ticket is resolved and closed.

    I have tried disconnecting devices, logging out of all my devices and clearing history and cookies. No dice.

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  3. Anonymous
    2023-07-30T10:25:23+00:00

    SAME THING HAPPENED TO ME

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  4. Anonymous
    2023-07-27T12:50:38+00:00

    Same me too

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  5. Anonymous
    2023-07-19T09:30:29+00:00

    So, I messaged microsoft for support and they just blamed me and ran away from the conversation

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