6/27/2022 Microsoft rewards app isn't loading/working

Anonymous
2022-06-27T13:56:51+00:00

Anyone else having issues with Xbox Rewards app taking extremely long time to load, if it loads at all.

If it does load all rewards points, etc.... are zeroed out.

June 27, 2022 Xbox One X

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-06-27T14:33:53+00:00

Hello, LesTett. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

I don't have access to my console right now, but I just tried to sign in to the Rewards website and I received an error message stating that "Our services aren't available right now", so this is probably just a technical issue with the Rewards servers.

I would suggest you to wait a few hours and it should be fixed. If the issue persists after a few hours and you can sign in just fine on the Rewards website (https://rewards.microsoft.com/), please let me know so we can sort this out.

Thanks for understanding and feel free to ask back any question you might have.

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  1. Anonymous
    2022-06-29T19:17:03+00:00

    It's still not letting daily achievements be picked among other issues and its been 3 days

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  2. Anonymous
    2022-06-30T15:39:41+00:00

    I'm happy to report that microsoft reinstated my 146 week streak. I had opened a support ticket with them and they replied that it was fixed and sure enough, it was.

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  3. Anonymous
    2022-06-30T19:06:08+00:00

    That’s absolutely fantastic news for you. 146 week streak is an achievement in itself and the real possibility of losing it through no fault of your own is scary stuff!

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  4. Anonymous
    2022-07-03T11:37:39+00:00

    rewards website working, xbox app is just a white square, nothing happens when clicking it, uninstall and reinstall did nothing, still a white square

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    2 people found this answer helpful.
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