6/27/2022 Microsoft rewards app isn't loading/working

Anonymous

Anyone else having issues with Xbox Rewards app taking extremely long time to load, if it loads at all.

If it does load all rewards points, etc.... are zeroed out.

June 27, 2022 Xbox One X

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Hello, LesTett. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

I don't have access to my console right now, but I just tried to sign in to the Rewards website and I received an error message stating that "Our services aren't available right now", so this is probably just a technical issue with the Rewards servers.

I would suggest you to wait a few hours and it should be fixed. If the issue persists after a few hours and you can sign in just fine on the Rewards website (https://rewards.microsoft.com/), please let me know so we can sort this out.

Thanks for understanding and feel free to ask back any question you might have.

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45 additional answers

Anonymous

2022-09-05T06:40:33+00:00

A similar thing is actually happening to me when o try to get a digital code for robux. When I click confirm reward it simply reloads the page, idk what's going on but it's been happening for a few days now. The same thing happened to my brother months ago and he only got to load the page with the digital code yesterday.
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