Bing rewards disappeared

Anonymous
2025-01-10T15:55:51+00:00

I went to my bing app to access rewards and the pinned screen was no longer visible and I could not “find” bing rewards. Could not do check in or searches for points.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-01-12T20:06:58+00:00

    How do we revert?

    You had my hopes up for a moment there. I downloaded the MSN app onto my phone and unfortunately, the daily streak does not appear until we navigate to the rewards dashboard and then choose "streak". There are also major issues on the desktop.

    I have contacted Microsoft and after a few letters I was notified they are aware of the problem and a prior ticket by another user has been entered so my ticket is "CLOSED". NICE

    And even with that, the "search with bing" no longer recognizes three news searches, it brings the user to "download the bing app."

    This is a snafu of Microsoft for not beta testing. No beta testing= failure as we all make mistakes.

    Resolution: revert to pre-January 11 update until the kinks are worked out. I'll help with beta testing if asked to do so.

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  2. Anonymous
    2025-01-12T19:47:01+00:00

    You had my hopes up for a moment there. I downloaded the MSN app onto my phone and unfortunately, the daily streak does not appear until we navigate to the rewards dashboard and then choose "streak". There are also major issues on the desktop.

    I have contacted Microsoft and after a few letters I was notified they are aware of the problem and a prior ticket by another user has been entered so my ticket is "CLOSED". NICE

    And even with that, the "search with bing" no longer recognizes three news searches, it brings the user to "download the bing app."

    This is a snafu of Microsoft for not beta testing. No beta testing= failure as we all make mistakes.

    Resolution: revert to pre-January 11 update until the kinks are worked out. I'll help with beta testing if asked to do so.

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  3. Anonymous
    2025-01-12T19:42:54+00:00

    This doesn’t work for me. I didn’t even know there was a MSN app but have tried it and it appears to be all but identical to the Bing app so I don’t see the point of having both installed. Rewards still missing in both apps, sadly. MSN deleted and Bing won’t be far behind if this is not sorted in the next few days.

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  4. Anonymous
    2025-01-12T18:56:51+00:00

    Somehow I was able to access the Microsoft Rewards App as usual through the MSN App on my cell phone. It showed the same way as with the Bing Appl

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  5. Anonymous
    2025-01-12T18:31:45+00:00

    Microsoft needs to update the BING app properly and promptly, or I'm going

    to find another search provider. The ONLY reason I'm using the BING app is for the rewards. I don't need another app on my phone...a useless one.

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