Why am I not getting reward points for my bing mobile search today?

Anonymous
2023-11-19T14:51:50+00:00

None of my daily mobile searches are showing up on my xbox and I'm not getting any points from them.

:(

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-11-29T13:52:15+00:00

    Yeah, this was like 3 days ago but today it got worse. That's why I was wondering.

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  2. Anonymous
    2023-11-29T13:24:13+00:00

    See my lengthy comment above that includes the reply I received from MS about this issue.

    It resumed to some normalcy for a few days and this morning, points on my phone searches was a hit or miss but finally received the 100 points.

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  3. Anonymous
    2023-11-29T13:06:28+00:00

    It now started on the PC browser searches as well. Mobile searches are still affected for me as well. Iam using the android app on mobile. Yesterday atleast on PC Firefox it worked. Today, only 8 searches were credited out of hundreds. Tried Edge, Chrome and Firefox. Even re-installed Firefox so it's definetly NOT on my end. Is there any info from MS about this?

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  4. Anonymous
    2023-11-29T08:55:46+00:00

    Got a strange one here (both desktop and mobile, Edge in both cases): I do get points but only for one search per tab, any searches after the first one won't count; thus, I have to close the tab and open a new one for each and every search!

    This started happening yesterday, 29 November 2023.

    Very odd and rather frustrating!

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  5. Anonymous
    2023-11-26T11:33:42+00:00

    So it looks like points are now working except (going on week 3) for DAY 7 DAILY CHECK IN coin points.

    It just sits and radiates/freezes up and does not add the points and I am going on 100 lost points.

    I have deleted the app and reinstalled it. I actually sent a video recording to Microsoft support team, as well as several screenshots..

    In the reply from my first query, they did not mention the app issue so I just sent a second email explaining this remaining situation with not receiving points through the Bing app DAILY CHECK IN coin.

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