A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Same for me as well.. Last few days no points for searches.
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None of my daily mobile searches are showing up on my xbox and I'm not getting any points from them.
:(
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
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Same for me as well.. Last few days no points for searches.
yes working here. and, i hope it stay that way!! yay
Everything seems to be working fine now.
Received this reply from Microsoft Support and worked for me. Good luck!
This is Rose from Microsoft Rewards support. I hope you are doing well. Apologies for the delayed response as we are experiencing high volume of requests than usual. Based on the ticket you did not get points for searches. I know how important this is for you to earn more points so you can use it in redeeming any rewards later on. Allow me to discuss this with you. We would like to inform you that the experience you had about not earning points from your searches is by design. Changes were recently made within the crediting system. No worries though, you'll start earning points after doing a couple of initial searches. Rest assured, the points that you will earn for the day will not be affected, you will still have the capability to earn until you reach your maximum daily earning limit.If you still find any discrepancy with the points that you have earned even performing few more searches. We highly recommend to perform the basic troubleshooting steps listed as below;For the app you can uninstall and reinstall it, then log in again.Edge Browser1. Open the Edge browser.2. Tap on...3. Tap on Settings.4. Tap on Privacy.5. Tap on Clear browsing data.6. Tap again on Clear browsing data.7. Tap on Clear.Chrome1. Open the Chrome browser and tap the Menu button (⋮). If you don't see this, you may need to pull down on the page.2. Tap "Settings" in the menu that appears.3. Tap "Privacy" in the Advanced section.4. Scroll down and tap "Clear Browsing Data."5. Ensure that "Cache" and "Cookies, site data" are checked and then tap "Clear."To ensure that you are earning points thru mobile searches please check and do the following.Chrome browser.1) Open Chrome.2) Tap the option button of the Phone.3) Make sure that the "Request desktop site" box is unchecked.4) Go to https://www.account.microsoft.com/rewards5) It will send you to the Microsoft Rewards Dashboard page.7) Sign in to your Microsoft Rewards account.Safari1. Go to settings > Safari.2. Scroll down and press Clear history and Clear Cookies and Data. They will then go grey to tell you that cache is now clear.3. Still in the Safari settings, scroll down to bottom of screen to Advanced >Website Data > Remove all Website Data.Notes:· Being in "private mode" will prevent the browser from retaining your login information each time you closes your home page or browser and reopens.· Turn off private mode to ensure that your points will be counted.· Make sure that no other Microsoft account is logged in to your phone before accessing Microsoft Rewards.Android Browser1. Open the Internet browser and tap the Menu button (⋮). If your device has a physical Menu button, you can press it instead.2. Tap "Settings" in the menu.3. Tap "Privacy & security."4. Tap "Clear cache" at the top of the menuPlease reply to this email to let us know if your concern has been address or resolved and if not, you may use your Service Request 7027996057 as reference of our session or for any other issues, please feel free to create new ticket using our support form Microsoft Rewards e-form https://rewards.bing.com/support.I hope that you find this information helpful. Thank you for your participation in Microsoft Rewards. Have a wonderful day!Sincerely,RoseMicrosoft Customer Service and Support
I have not received credit for Mobile searches in almost a week. I have logged in and out of my phone and tried from multiple devices without success. I do not use the app but access through Safari (iPhone). This has worked for years; not sure what else to try.