My searches aren't counting on Microsoft Rewards-how do I fix it?

Anonymous
2023-05-03T00:59:36+00:00

I was trying to complete the search challenge on Microsoft Rewards and it's not counting even though I click on it and when it took me to the search bar I just searched a couple random stuff and it still wasn't working. How do I fix this?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-07T02:24:14+00:00

    I am having this same issue. I have been told to clear my cache which I have done- no help. I was told to uninstall the app and re-install but neither have fixed the issue.

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  2. Anonymous
    2023-12-06T17:46:07+00:00

    Everything was working fine until Dec 1, 2023. After that I stopped getting the 20 bonus. I have to do anywhere from 40 to 60 searches to get the 150 points. Same goes for mobile as well. Some stuff that I did went from 10 points to 2 points. Quote of the day went from 10 points to 1 point. I reset everything but nothing helps. I contacted support anf haven't heard back yet.

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  3. Anonymous
    2023-12-03T15:22:06+00:00

    Your last sentence said it the best. Is it really worth it now just for a $5 gift card now. Probably not as I am not going to sit there and wait for 5 seconds to do my next search. I will keep on checking to see if they fix this problem or if this is the way bing search operates.

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  4. Anonymous
    2023-12-02T03:31:49+00:00

    I reached out to support and this was their response

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  5. Anonymous
    2023-12-01T21:48:22+00:00

    Lots of searches not counting. Day 4. Luckily, I don't have any big redemption goals. not sure if this is intentional or not

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